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ShellyJo1969
2009-08-03, 2:39am
Please forgive me for being dense, I can't see the 35% discount for 20lbs in my shopping cart at Frantz? Most sites I've ever gotten a discount at you had to enter some sort of code, either that or it just showed up and it showed how much discount you got and automaticlly adjusted the total, but it specifically showed you the amount that you saved.
What am i doing wrong I wonder?

And it is 35% off if you buy 20lbs of that particular glass that qualifies only? Or 35% off total order if you buy 20lbs of glass there?


(I've got to stop trying to do things this late at night can't think straight!)

Anyone that knows please reply, I'd really like to place an order today.
Thanks!
Michele

echeveria
2009-08-03, 5:56am
It should be 35% for any mix of glass that totals 20 lbs. If a glass is excluded from that, it tells you in the description of the glass. Most of the silver glasses will not be discounted, but will count for total weight.

In your shopping cart, you should have a total, then a discount, then a net total at the bottom. It does not show it glass-by-glass in the detail.

Frantz staff is very helpful if you need to call them. My first few orders required them to train me, LOL. Also, if something does go wrong with the website totals, they will always make it right.