Oxycon service required button how do I make it shut up

[Reenie]

HI...
Just got my oxyon today and yet I plug it in and the service required alarm is going off? Is there a reason for this and how if I can ...can I shut it off. Waiting to hear from Justin but thought I'd ask here too!
Also...how long till oxygen actually flows? It's like it's not doing anything....
Thanks
Irene

[squid]

sounds like you are not getting power to the unit (alarm will sound if it does not have electricty and it is switched on) Try plugging it into a different outlet and see if it works there.

[Dale M.]

Oxy con should be producing oxygen after a minute or two of running.....

Alarm should go off when it starts producing oxygen....

To silence alarm there is probably a reset switch on control board (inside) but resetting it will probably NOT start oxygen flowing if there is internal problem...

Dale

[Reenie]

NO oxygen is being produced. The flow thingy.....isn't moving at all.
I have another oxycon that has been waiting for pickup that my mother in law used while she was here for breathing purposes only and that one within a few seconds is producing oxygen. Sooooo
It's not the plug.
I guess I'll just have to wait for Justin to let me know what's up.
Thanks for your help:-)
Irene

[earthandsky]

When I got mine, it did the same thing - constant alarm and no flow. Turns out, a part was broken inside with a bolt sheared off. I sent pictures to Justin and he was good about promptly sending the replacement part and instructions on completing the repair.

[Heather/Ericaceae]

Here's something I did once... I turned it on to test it, but I had the volume control turned all the way OFF. Naturally the ball stayed really low and the buzzer went off since hardly any O2 was being produced. I was really worried for a second until I realized what I'd done. Hopefully your situation will be this easy to resolve! -Heather (*blush*)

[Justin L]

Will try to give you a call tonight :)

[Reenie]

Thanks Justin.
And to everyone else.....When the product was shipped I guess the handling made a plug come out of it's thingy ma jig. Justin called me....talked me through it and now we have Oxygen!!!!
I am amazed how little oxygen actually comes out of those machines and STILL melts glass.
I'm in love!
Thanks Justin and Larry for your help
Irene

[squid]

ooh - that's great :)