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shawneelampwork
2007-07-04, 4:52am
:-? I have been trying to access Spiral Dance Glass & Designs website for a few days now and I have been getting the message "there is a problem with the website's security certificate". Is the store still open or do I need to find another supplier of Uroboros 96 in rod form? Any help would be appreciated.

Lori

Jenn L'Rhe
2007-07-04, 5:23am
Lori:
I clicked the link from the kiosk vendor list and it opened up. Try it and see if it works for you.
Kay

shawneelampwork
2007-07-04, 5:32am
I can get to the website but when I click on the Uroboros lI get the safety message. Lori

Judi_B
2007-07-04, 5:48am
I started getting the security message when I switched from IE6 to IE7 3 or 4 months ago. Others have been getting that message too. It really makes one reluctant to use the web site to order. Maybe you could place an order by email or phone?

Chuckie
2007-07-04, 5:51am
That message is due to the security settings on the website's server. It doesn't have anything to do with whether or not the store is open or closed. The security certificate is something that the website owner purchases from an agency such as Entrust or some other web security company. It is like a key to a door. It protects the data sent from your computer to the web server. Without the certificate, your financial info sent via the internet is not encrypted and therefore, vulnerable to exploitation.

Send an email to the owner and have her check to see if she needs to purchase a new security key or check with her service provider to see if something is wrong with the certificate.

For those of you on IE7, there are a lot of issues right now with that software. It may not be an issue with the site or the certificate, but possibly something to do with IE7.

Peach Blossom Beads
2007-07-04, 8:47am
I get the message all the time and just click right past it. Yes, I want to go in.

And yes, they're still open. They send about 5 emails a WEEK, some of them 2-3 a day! ARGH! Get your thoughts together and send one! I don't need that many in a day!

Geneva
2007-07-04, 10:17am
Yes thier open and I waited around and missed out on thier frit sale last month.

AKDesigns
2007-07-04, 11:11am
I get the message all the time and just click right past it. Yes, I want to go in.

And yes, they're still open. They send about 5 emails a WEEK, some of them 2-3 a day! ARGH! Get your thoughts together and send one! I don't need that many in a day!

They stuck me on that email list without me ever buying from them or even going to their website. I finally got off of it.

VickieLee
2007-07-04, 3:06pm
I get the same security thing when I click on her links from emails. I've gotten around it, but when it keeps happening I just click out of the site.

Vickie

DesertDreamer
2007-07-04, 3:11pm
It must be an IE7 problem. I use Firefox and get no messages at all, but the payment portion definitely shows up as being a secured link.

SadiesJewels
2007-07-04, 8:55pm
I sent an email and got no response ... I use firefox ...

jaccarney
2007-07-07, 11:19am
yep, i get the same message... i just click the option to go to the site anyway. love her frits! love the weekly and sometimes daily emails, too. they don't bother me and i love the little reminder to go take a peek at all the goodies.

Peach Blossom Beads
2007-07-08, 10:09am
It must be an IE7 problem. I use Firefox and get no messages at all, but the payment portion definitely shows up as being a secured link.

Nope. I only use Firefox and always got that message. Their certificate is under s different name. Like monstercites??? or something? I forget. It's not a problem actually. It's just the way she has the site set up.

Peach Blossom Beads
2007-07-08, 10:11am
They stuck me on that email list without me ever buying from them or even going to their website. I finally got off of it.

You're not the only person this has happened to either. How dare a company do this? And then, it's almost impossible to get taken off the list... a lot of hard work.

AKDesigns
2007-07-13, 4:53pm
You're not the only person this has happened to either. How dare a company do this? And then, it's almost impossible to get taken off the list... a lot of hard work.

It really floored me and I will never buy from any company that does that.

Peach Blossom Beads
2007-07-14, 2:26pm
Ok. THREE emails yesterday. WHY? Get your point across in one.

You know, the first one is always like "Sale! da, da,da, da". And the second email is "Sale ENDING, da, da....." & they're always like an hour and a half apart. Are you kidding me? Do you need to send me one for the sale and one to remind me that the sale is ending all within a 2 hour time frame?

And this AFTER I requested to be taken off of the list. GGRRRRR!!

cherylsart
2007-07-14, 3:46pm
And I was drooling over their frit blends! I guess I'll have to stick with Glass Diversions and Val Cox.

Cheryl

Peach Blossom Beads
2007-07-14, 4:02pm
Oh, her frit blends are gorgeous! I just don't understand the business end. The email issue isn't the only issue I've had. There was one bigger.
Anyway, some of her blends really are TDF. Too bad. I don't want to order anymore b/c then I'll get 5 emails in one day.

Lisa
2007-07-15, 4:44pm
Her frits are awesomely gorgeous, but the last batch I ordered were substandard, which really surprised me, because everyone raves about her product.

I contacted them and they responded quite quickly, apologized, and promised to replace the poor quality frits (colors had been substituted, some chunks were 7 mm long, others were powder) on my next order. So, I went ahead and ordered some more frits. I'm still waiting for them.

The next "hurry hurry sale sale" e-mail came, and I responded asking about my order, and letting them know it seemed a bit pressured to advertise another sale before even shipping the product from the last sale. That was about 3 or 4 days ago, no response so far.

For some reason what bugs me most is that this is a "summer solstice/earth day" sale, but earth day is in April, and the summer solstice is in June ... I kind of feel like I'm in a time warp or something.

Did anyone get their product yet from the last great frit sale? The colors are so gorgeous and I'm afraid I'll never get them. Lisa