Dear Frantz
 

Would you like my hard earned dollars? I have tried to place an order with you countless times . Each time your
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site crashes before finalizing an order. I cannot load your sale pages either. I always get a blank purple screen. I am using both Chrome and Explorer. Your site does not work for me on either. I have cleared my cookies. I have tried everything. Months of frustration...btw I am in Canada , but that should not matter.

Anyone else experience this?

My hard earned dollars just cannot live in your pockets I guess. :P

This is what I see:



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Actually, I just got that a minute ago. Then I reloaded and the page came up. Did you try reloading. Well, I guess that won't help with the shopping site issue.

Entire site refuses to post for me today

Ah, phone?? I hate internet ordering. I would much rather call a company.

Celeste

I get that if I use google Chrome... use firefox and it's just fine :)

I get that with Chrome, and IE is just a lost cause. Try Firefox, or clear your cache in CHrome and try again. FF is still the most stable, followed by Opera.

Perhaps they are advertising a new color....."Polar Bear Purple"!

Great color, I'd buy it!

Works for me in Chrome...

you can order securely and safely at


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with out issue!

Thanks for your support

yeah, but do you carry Polar Bear Purple?

I'll do some testing today in all the browsers you mention to see if I can duplicate the problem - this is the first I've heard of it. If we can duplicate - we can fix. Has this been going on for awhile? We haven't made any big changes lately.

Janelle
(Webmaster)

I checked out both the store and the newsletter at Frantz, I'm not having any problems. Could it just have been a passing glitch? Gems, have you tried it today?

Hey GiB I just placed an order no glitches and I don't think Ihave ever seen a screen like that. I just checked all the links and my account and everything is fine. I am wondering if it is a problem with the security and your ISP??? When I was having problems with my ISP I could not access any site that I wanted to purchase anything from- I think this helps to protect you????? Just trying to help!!!

Naw, I know someone else who has the same problem too. It is not from my end.

No problems here.