The Best Customer Service at The Gathering
I am getting excited about attending the ISGB Gathering this year.
I am working on providing the BEST customer service at this show. One of the most boring parts of shopping is waiting in line to pay for your glass. This year we have tagged each item for sale with a color label. There are 6 different colors representing the following prices: Purple = $4.00 Green = $6.00 Blue = $8.00 Pink = $10.00 Yellow = $12.00 Brown = $14.00 White = Whatever price is listed on that label White =(with the words free, free LIMIT 1) = FREE And with my new Tablet and my Square, we will be processing customers orders so much quicker than ever before. We are bringing 300 BLUE Frantz Art Glass Shopping Bags, for our customers to take home with their orders. We will have bins for you to put your selections in, and if you wish to stop shopping and continue filling your bin later, we will put your name on a label on the bin and put it on our "holding area". We will be accepting CASH, Visa, MasterCard, American Express and Discover. I will be bringing along some used Carlo Dona tools and a few Jim Moore tools. Great deals! And do not forget we are bringing bunches and bunches of Dichroic at really low prices. I'm bringing Effetre and Messy colors. Sakura, Tortoise and other new CiM's and I'm hoping to bring the new NEW Effetre colors-3 "marble" colors that we are hoping arrive before I leave for the show-they are due any time now. Also, some unique Lauscha glass from many years ago. Millifiore, Thai silver beads and a little of this and that which I'm sure will interest folks. And each customer will get from Mike Frantz a Big Smile. I hope to see many of you there, much fun we will have!! Mike Frantz |
I am so excited! This will be my first Gathering. I look forward to meeting you too.
Thank you for all your help when I have ordered in the past. Kristin Berry |
Wish I could be there...
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sad face! I want to go!!
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=D>=D>=D>I will be there!!! Want a blue bag to go with my past era Frantz bags!!!
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Can't wait to see you again, Mike! :D
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Happy to read/hear you are feeling much better!
Frantz has always offered GREAT customer service, IMHO! Sorry I can't be there, but just wanted to say hello to you! |
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Hi, Mike,
I'm a visitor from Germany! Happy to meet you at the Gathering! I'm gonna buy me some nice treats from you! Best wishes, Kerstin |
Can't wait !!!!!!
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Frantz service at the Gathering was great. Thanks Mikey. So good to see you. Thank you for having a box filled for me when I arrived. Excited to see what is in it. :smile::smile::smile::smile::smile:
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