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Posts Made By:
Just Nancy
Forum:
Customer Service Kiosk
2009-01-07, 10:25am
Replies:
28
Color me IMPRESSED...with FRANTZ!
Views:
6,024
Posted By
Just Nancy
I do the same! When I had an area walk in store...
I do the same! When I had an area walk in store if I didn't have a pound plus I didn't use the color. :badgrin:
Doesn't everyone always search a box just in case something else is in there? ...
Forum:
Customer Service Kiosk
2009-01-07, 6:34am
Replies:
28
Color me IMPRESSED...with FRANTZ!
Views:
6,024
Posted By
Just Nancy
I never did either but I quit ordering years ago....
I never did either but I quit ordering years ago. I assume before the candy. ;)
Maybe it will be in your next order. :)
Forum:
Customer Service Kiosk
2009-01-02, 6:38pm
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
I would hope this thread and any like it would...
I would hope this thread and any like it would better help vendors as much as the one started about what makes great customer service.
If someone reads these threads they might see things that...
Forum:
Customer Service Kiosk
2009-01-02, 6:24pm
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
That isn't something I've experienced other than...
That isn't something I've experienced other than you having sent me glass once and another artist. And recent secret santa gifts.
I've never gotten anything 'extra' and I have been a regular...
Forum:
Safety
2008-12-28, 2:42pm
Replies:
12
where to buy ventilation fan?
Views:
4,329
Posted By
Just Nancy
Dale or Robert, Guys like you need to just...
Dale or Robert,
Guys like you need to just market a system. Or sell the specifics, such as a list of fan models and the range of hood sizes that could be built.
I tinkered and thought. In the...
Forum:
Customer Service Kiosk
2008-12-21, 7:16am
Replies:
73
What is Perfect Customer Service?
Views:
17,268
Posted By
Just Nancy
Good point on reusing the peanuts Mike. I...
Good point on reusing the peanuts Mike.
I try to reuse packaging and probably have bags in my basement.
Forum:
Customer Service Kiosk
2008-12-20, 12:55pm
Replies:
73
What is Perfect Customer Service?
Views:
17,268
Posted By
Just Nancy
a.)Communication. b.)State the back order out...
a.)Communication.
b.)State the back order out of stock policy if there is any inventory control issues.
c.)Recognize that just as the internet is a tool for business it is also a tool for...
Forum:
Customer Service Kiosk
2008-12-20, 9:36am
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
Lori, with all due respect, not everyone has had...
Lori, with all due respect, not everyone has had just one bad experience. I've had the back order issue more than once. So I order glass and there is a $10+ shipping charge to get the back order...
Forum:
Customer Service Kiosk
2008-12-18, 9:47am
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
I'm not meaning to be snotty, but it seems as if...
I'm not meaning to be snotty, but it seems as if issues are dealt with differently if it is a small order or early in the business relationship. That may account for how some have such glowing...
Forum:
Customer Service Kiosk
2008-12-17, 11:18am
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
:) No problem. I'm hoping it was ok to post for...
:) No problem. I'm hoping it was ok to post for him. If not, I'll edit later today.
I found them because lampworkingsupplies was my other full time supplier. (Usually walk in, but sometimes I...
Forum:
Customer Service Kiosk
2008-12-17, 10:54am
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
I do find it interesting about vendor threads, or...
I do find it interesting about vendor threads, or any number of other threads. Some people get told to get over it. Others receive sympathy, help with resolution, etc.
I have to say (not...
Forum:
Customer Service Kiosk
2008-12-17, 10:49am
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
Kimberly I think it is www.abrimagery.com but I...
Kimberly I think it is www.abrimagery.com but I also think www.lampworkingsupplies.com works too.
Forum:
Customer Service Kiosk
2008-12-16, 1:50pm
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
I don't think this is a thread just to complain. ...
I don't think this is a thread just to complain. For example I have said I have had several situations that I thought were really, above and beyond.
The other issues, I think are more about...
Forum:
Customer Service Kiosk
2008-12-15, 12:55pm
Replies:
113
Is any one else having a problem with ABR Imagery?
Views:
29,824
Posted By
Just Nancy
I've had mixed experiences. (Both ends of the...
I've had mixed experiences. (Both ends of the scale, some fabulous, some rather frustrating.) Like most the preferred solution is to make it up to the customer on the next order. It left me...
Forum:
Tips, Techniques, and Questions
2008-12-14, 5:33pm
Replies:
13
Didy Shield
Views:
4,274
Posted By
Just Nancy
If you get Santa to deliver these, I have been a...
If you get Santa to deliver these, I have been a very good girl this year. ;)
I'd love one someday. I keep putting off buying new glasses hoping some day to have the money for a shield instead.
Forum:
Tips, Techniques, and Questions
2008-12-12, 12:41pm
Replies:
37
Poll:
Technique or design: how do you figure it out?
Views:
9,496
Posted By
Just Nancy
I'm good with my vote because I couldn't think of...
I'm good with my vote because I couldn't think of who Larry was to copy. I knew Scott, but I don't recall ever looking at his site so just maybe a picture in a book. So I can't comment on that. To...
Forum:
Tips, Techniques, and Questions
2008-11-21, 4:52pm
Replies:
17
It is official....EDP is gone forever
Views:
6,651
Posted By
Just Nancy
Sheila, I was hopeful it was a positive thread...
Sheila, I was hopeful it was a positive thread when I saw it, but then I saw yesterday's (or the day before's) post with the pix of her test beads.
So awesome. I love EDP but I usually have...
Forum:
Tips, Techniques, and Questions
2008-11-21, 4:46pm
Replies:
17
It is official....EDP is gone forever
Views:
6,651
Posted By
Just Nancy
Awesome! Now I should go add some of this clear...
Awesome! Now I should go add some of this clear to my secret santa list.
Several people have asked for purple for Christmas gifts but I don't have the budget for more glass until after next...
Forum:
Safety
2008-11-21, 11:24am
Replies:
21
Northern Shed Dweller Terrified of oxygen
Views:
5,947
Posted By
Just Nancy
:lol: Actually I got the left over space because...
:lol: Actually I got the left over space because he wanted the storage above these two rooms. :) Before that I was huddled between two garage doors on a 2 foot table.
The heater you saw, is...
Forum:
Safety
2008-11-20, 6:23pm
Replies:
21
Northern Shed Dweller Terrified of oxygen
Views:
5,947
Posted By
Just Nancy
What I can tell you is my understanding. I'm not...
What I can tell you is my understanding. I'm not a safety guru. As I understand it, the flicking of a switch might ignite propane, but not oxygen. I'll check that with hubby or my kids.
The...
Forum:
Safety
2008-11-20, 10:00am
Replies:
21
Northern Shed Dweller Terrified of oxygen
Views:
5,947
Posted By
Just Nancy
Howdy 'me' :lol:, I have flashback arrestors...
Howdy 'me' :lol:,
I have flashback arrestors because I can't imagine lighting my torch without them. The supply guys weren't sure it was necessary. Then they gave me a look like, but you're a...
Forum:
Safety
2008-11-20, 9:10am
Replies:
21
Northern Shed Dweller Terrified of oxygen
Views:
5,947
Posted By
Just Nancy
I think part of the propane being outside is an...
I think part of the propane being outside is an American safety thing, and people not having propane in their basements or apartment complex. I've seen people post that it is common in Europe. I...
Forum:
Tips, Techniques, and Questions
2008-10-26, 2:12pm
Replies:
12
Barlett 3 Controller - Help please
Views:
3,662
Posted By
Just Nancy
I've called Bartlett several times and they've...
I've called Bartlett several times and they've always been helpful. I called them because I figured my questions pertained to the controller not the kiln.
They even spent time with me last...
Forum:
Tips, Techniques, and Questions
2008-10-26, 2:06pm
Replies:
98
Some tips on finding answers about beads
Views:
19,425
Posted By
Just Nancy
I've missed the hubbub, but I'm with Karen. I...
I've missed the hubbub, but I'm with Karen. I say go ahead and start a post if you don't understand something. Word it carefully. I mean something that comes of as, Hey Sally, I'd like to make...
Forum:
Tips, Techniques, and Questions
2008-10-25, 6:55pm
Replies:
16
What to do with silver scrap?
Views:
5,245
Posted By
Just Nancy
My mom used to do drop castings all the time. ...
My mom used to do drop castings all the time. Sometimes gold, usually silver. She often set the gold ones with a diamond. The silver ones tended to be left plain.
Showing results 1 to 25 of 500
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