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Old 2010-09-03, 1:37pm
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squid squid is offline
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Join Date: Jun 19, 2006
Location: Duh, Squidville
Posts: 9,523
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I think it sounds fine, except I would be definite that you can't adjust them so she won't ask you to try anyway.

I retyped it with corrections since you complained about your English. You can use it if it would make you feel more comfortable communicating with her. I do think what you typed is perfectly understandable though. (buyer doesn't have any paypal fees, so I left that out)

Sorry that you're not satisfied with the flower beads.
Unfortunately, I cannot repair the beads, and I can't adjust them as you require.
I'll be happy to refund your purchase and shipping costs after you return them to the address below.
Sorry again for your disappointment.
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