This may or may not be relevant, but what happens when you hold the incense out of the hood, like about half way between the torch and bottom of the hood, but out of the hood a few inches. This would be your breathing area. Can you see the incense being pulled into the hood and up??? The only other thing I can think of is to ask your HVAC guy if he can measure your air flow coming out of the blower. That sized fan should be doing a better job of pulling the smoke. Maybe your fan isn't working properly.
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Lenora
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