Quote:
Originally Posted by Lyssa
The lady at Hot Head Source said that was a batch of bad torches. She's sending me a new one for free. But now I'm wondering if I should just go to propane/oxy. I really didn't want to, but with the slowness of the hot head and now this... *sigh*
And the problem wasn't the torch itself, but the hose melted. So, yeah, the torch got too hot all the way down. Not supposed to happen, according to the lady at Hot Head Source.
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Damn...if its a faulty product and you lost any of your supplies, not to mention needing a new fire extinguisher, I think the company should pay for that too.
Bad batch of torches? Did anyone from the company make an effort to locate the bad torches or make any public announcements on the glass forums?