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Old 2013-01-27, 6:05pm
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oxydoc oxydoc is offline
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Join Date: Mar 03, 2006
Posts: 931
Default Posted on another Forum because of the same complaint

Re: Unlimited Oxygen?



I am sorry Guys. You are right. I have a habit of estimating a completion time that just dont come about. Sometimes when I get a status check call, I really dont know how much longer it may take to complete an order. So I try to estimate the time frame. There are so many different vendors that I deal with that there is no way to really give a honest date. I am backordered on parts and other items almost weekly. I am also in competition for every used unit I buy. I use to be able to buy 50 retired units at a time, now most times just 5 or 10. I know it can be frustrating for my customers. Most understand, but the ones who wont wait, I have to juggle the schedule and find a way to deliver or chance a refund request. I have a plan that will catch me up at least to within 30 days. It is time to step it up. 3 Month wait is jsut too long. We are looking for investors to help us get a bigger building and buy larger amounts of parts and Zeolite and all the necessary items. This way we dont run out of stuff and we can keep a steady flow on our orders. I have a great relationship with my customers and I love what we do. I love that fact that I am working with the greatest community of artists anywhere. My hope and goal is to make it easier for people to order and recieve the oxy units
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