I have no opinion on this company either way. However, I also don't agree that just because oxy cons are hard to come by, that people should just have to suck it up. To some people (myself included) $500+ is not the kind of money one can simply throw away. It's reasonable to expect the company to tell you the truth. Personally, I would never air a grievance publicly, but then again, I'm a person who's waaay too lenient and too apt to avoid conflict.
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Annie
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