View Single Post
  #3014  
Old 2011-07-07, 10:55am
Fine Folly Glassworks's Avatar
Fine Folly Glassworks Fine Folly Glassworks is offline
Hot Glass Neophyte
 
Join Date: Aug 06, 2009
Location: Mt. Pleasant, SC
Posts: 3,293
Default

Quote:
Originally Posted by Beatrix92 View Post
Lisa,
Wow, I thought it was just me! I had the EXACT same experience. Natasha was so wonderful with the first one, and I had a replacement almost immediately, but I have not contacted her about the second one because I thought it must be something I am doing.
Also, I was worried about being a hard to deal with customer. Let me know if it is ok to use, I haven't turned it on since then.
Thanks for posting this.
Bea


Do you think the ceramic cracking is tied in with the electrical? I wouldn't think it would be... is it cracking at the front of the unit around the front lip? Maybe the cool air and the hot ceramic? Can I ask - do you have a fan or cool air blowing directly toward the unit?