Julie,
I was referring to my questions on your website. Those were not answered.
You sent me one email today at my yahoo email. I will write to you on that email since you do not reply to the ones on your website.
This could have been avoided by just answering my questions on your website when I inquired about my package.
Substituting 2 rods of Zephyr for 2 ounces of Clio is not a good deal, plus sending me only 1/4th of the glass I ordered and keeping all of the money in your account was not acceptable to me either.
Most vendors that I know of only charge you for what they send to you, not what they expect to get a month later.
I understand better now since you explained the frozen funds.
That helped, I've never opened a dispute in all my years so I had no idea how it worked.
Carol
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