So basically you're saying both that they are luddites AND they don't care.
I miss being able to go in and fondle the glass, it's really hard to make choices based on pictures. I don't want the hassle of making up a list and getting a price plus shipping, then figuring out what I can do without so it's affordable, and getting another quote...
So I guess I better just give up on these guys. Makes me sad, I loved that store.
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As my old costume teacher used to say, "Poor taste costs no less."
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