Lisa, There are also filters INSIDE the unit. Mine has a door on the back. When opened it gives access to other filters. These cannot be washed, as the other can. They must be replaced. There's a new fellow, I think Dave is his name, that has these filters quite cheap. I think in the range of 10 bucks a set.
Try the first one, by washing it out. Make sure it is dry before re-installing it. If that doesn't work replace the others.
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Sincerely,
Bob Keyes
There is no more powerful cleaning fluid than the spit from your Mother's tongue.
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