If she is being snarky about people saying they can't or won't do them.
I'd run, run, run the other way. Custom orders can be so touchy to start with ... don't need a snarky customer to boot.
Color isn't quite right, spacing isn't quite right. Your pink is lighter/darker ... yada yada yada. Just say no. Or quote some fabulously paying quote ... because the pain of the job is going to be well worth the extra money.
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Laura
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