Lampwork Etc.
 
Mountain Glass Arts

LE Live Chat

Enter Live Chat

No users in chat


Frantz Art Glass & Supply

Caber Light


 

Go Back   Lampwork Etc. > The Mall > Customer Service Kiosk

Customer Service Kiosk -- Questions for LE vendors.

Reply
 
Thread Tools
  #1  
Old 2015-08-25, 2:56pm
Sadie Mae's Avatar
Sadie Mae Sadie Mae is offline
Senior Member
 
Join Date: Feb 19, 2011
Location: Reno Nevada
Posts: 716
Default Anyone heard from Zoozii's lately?

I placed an order 11 days ago and got the auto response, but nothing else--just sent her an email--hope (and NEED) to get my goodies soon!
Anyone heard or know why the long delay?
Thanks--
__________________
Smile, it's contagious

To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
LE Buddy Discount! 20% off with LEBUDDY code!
Reply With Quote
  #2  
Old 2015-08-25, 4:28pm
echeveria's Avatar
echeveria echeveria is offline
Senior Member
 
Join Date: Aug 31, 2006
Location: Knoxville, TN
Posts: 1,820
Default

I got some presses earlier this month. Took about two weeks I think.
__________________
Kathy
Reply With Quote
  #3  
Old 2015-08-26, 3:03am
Rudy's Avatar
Rudy Rudy is offline
Senior Member
 
Join Date: Feb 06, 2008
Location: Southern NH
Posts: 963
Default

I purchased something a few weeks back, and thought shipping was a bit slower than usual. Maybe she works a second job or is generally super busy.
__________________
The happiest people don't have the best of everything. They make the best of every situation.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Reply With Quote
  #4  
Old 2015-11-07, 2:28pm
glassymom's Avatar
glassymom glassymom is offline
Mr Brutus RIP
 
Join Date: Apr 29, 2006
Location: Central Florida
Posts: 4,370
Default

Oh gosh I wish I had seen this sooner.......I ordered a press 9 days ago. I have been desperate to get it for an order. I have emailed her and called her with no response.
This is so upsetting cause I could have borrowed from a friend in the between time but I though she would be pretty quick.
To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
__________________

To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Reply With Quote
  #5  
Old 2015-11-10, 11:49pm
Ravenesque Ravenesque is offline
Naysayer
 
Join Date: Sep 22, 2009
Posts: 1,179
Default

Been like this for awhile now. Last time I bought was about a yr ago and had to chase her down.
Reply With Quote
  #6  
Old 2016-02-12, 8:12am
SGA's Avatar
SGA SGA is offline
Fried Cat
 
Join Date: Jan 02, 2011
Posts: 617
Default

She's removed her website.

Are any people still on the hook here?
Reply With Quote
  #7  
Old 2016-02-12, 8:43am
Sadie Mae's Avatar
Sadie Mae Sadie Mae is offline
Senior Member
 
Join Date: Feb 19, 2011
Location: Reno Nevada
Posts: 716
Default

oh man that is a real bummer
__________________
Smile, it's contagious

To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
LE Buddy Discount! 20% off with LEBUDDY code!
Reply With Quote
  #8  
Old 2016-02-12, 10:41am
SGA's Avatar
SGA SGA is offline
Fried Cat
 
Join Date: Jan 02, 2011
Posts: 617
Default

Quote:
oh man that is a real bummer
Especially since people waiting for their orders are on FB going wtf.
Reply With Quote
  #9  
Old 2016-02-12, 11:11am
PennyLane's Avatar
PennyLane PennyLane is offline
Senior Member
 
Join Date: May 02, 2010
Location: Travelers Rest, SC
Posts: 799
Default

She has an Etsy account....Zoozii's, Art Glass and Creative Textile Treats

Amy Quellette. Looks like you might contact her through this account.
__________________
Be Creative!

"All true artists, whether they know it or not, create from a place of no-mind, from inner stillness."
Eckhart Tolle

Cathy[/font]
Reply With Quote
  #10  
Old 2016-02-12, 3:26pm
Eileen's Avatar
Eileen Eileen is offline
Loving learning
 
Join Date: Oct 11, 2010
Location: Florida
Posts: 11,089
Default

I saw on FB that her site was down, but is fixed.
__________________
My current "hot" fantasy involves a senior discount on glass & tools!
Reply With Quote
  #11  
Old 2016-02-13, 6:28pm
SGA's Avatar
SGA SGA is offline
Fried Cat
 
Join Date: Jan 02, 2011
Posts: 617
Default

Quote:
I saw on FB that her site was down, but is fixed.


Oh good!
To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.


Her Etsy looks very quiet as well.
Reply With Quote
  #12  
Old 2016-02-14, 3:20pm
Reenie Reenie is offline
Senior Member
 
Join Date: Feb 08, 2006
Location: Palmdale, California
Posts: 7,543
Default

I ordered for Christmas and got the order in a week. Hope it's all cleared up now.
__________________
Irene




To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Reply With Quote
  #13  
Old 2016-02-15, 6:27pm
beadgirl's Avatar
beadgirl beadgirl is offline
Senior Member
 
Join Date: Oct 19, 2006
Location: FLORIDA
Posts: 815
Default

Amy has always taken care of her customers. Give her a chance
__________________
"Every child is an artist...The problem is how to remain an artist once we grow up" Picasso
Reply With Quote
  #14  
Old 2016-02-16, 3:18pm
Sue in Maine's Avatar
Sue in Maine Sue in Maine is offline
Senior Member
 
Join Date: Jun 14, 2005
Location: The Rocky Coast State!
Posts: 6,540
Default

Quote:
Amy has always taken care of her customers. Give her a chance
This is an old thread dating back to Aug. 25, 2015.

I do agree with you though. Amy does always take care of her customers.

Sue
__________________
Sue Walsh
The past is history,
The future is a mystery
and the present is a gift.
Reply With Quote
  #15  
Old 2016-02-17, 9:37am
AVTrout's Avatar
AVTrout AVTrout is offline
Bohemian Bead Peddler
 
Join Date: Feb 12, 2007
Location: Lancaster, PA
Posts: 1,193
Default

I've always had great customer service from Amy, I have several presses from her.
__________________
Alexis
Reply With Quote
  #16  
Old 2016-05-09, 12:39pm
bshelle's Avatar
bshelle bshelle is offline
Shelarious
 
Join Date: Jul 18, 2007
Location: Cincinnati, OH
Posts: 1,886
Default

More recent information: I ordered last Thursday, notification of shipment on Saturday, and received today. Pretty awesome!
__________________
~Shelley


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Reply With Quote
  #17  
Old 2016-05-09, 7:56pm
rnmcginnis rnmcginnis is offline
Member
 
Join Date: Jul 20, 2008
Location: Port Angeles, WA
Posts: 74
Default

I also placed an order last weekend and received it on Friday.
Reply With Quote
  #18  
Old 2016-06-22, 11:40am
Zooziis Zooziis is offline
Senior Member
 
Join Date: Jun 13, 2005
Location: NH
Posts: 1,155
Default

Thank you for the support everyone! Yes, we had issues last year when my mom went in for multiple heart procedures, and as a family business run by Dad, Mom, my Husband and I, that was a very hard time trying to work, keep up with Zooziis, and take care of my mom! Thankfully, the heart care worked, her heart is functioning well again, and we are very thankful! As someone pointed out in February this is an old thread. We have been working on systems in our back end to keep things moving smoothly. We are also going to have some fun front end goodness coming your way soon, too!

The website was down for a weekend due to Network Solutions having a coding issue. That was not our fault, or our choice. We are making tools daily, shipping and happy to serve you! If you ever have an issue with anything, please call me! I am not perfect, I drop balls occasionally, just like anyone else, but I am always willing to fix my mistakes. I have been a trusted member of the community since 2003, and value my relationships within in it.

Thank you everyone!!
__________________
Amy


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
My Daughter and Husband Wrote a book.


To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
The Car Catch-all...the most useful non-lampworking item ever!
Reply With Quote
  #19  
Old 2017-08-17, 5:51pm
vthadley vthadley is offline
Member
 
Join Date: Mar 18, 2014
Location: Vermont
Posts: 46
Default

I placed an order 11 days ago, no shipping notice, no response to my emails. Anyone get an order from her recently?
__________________
Georgia in VT
Reply With Quote
  #20  
Old 2017-08-25, 5:17am
vthadley vthadley is offline
Member
 
Join Date: Mar 18, 2014
Location: Vermont
Posts: 46
Default

Still waiting to hear from them re: my order.
__________________
Georgia in VT
Reply With Quote
  #21  
Old 2017-08-25, 3:06pm
vthadley vthadley is offline
Member
 
Join Date: Mar 18, 2014
Location: Vermont
Posts: 46
Default

I heard from Any today- she had left me a couple of voicemails on my cell phone- I was expecting to hear by email. Phew! I'm so glad- Zooziis presses are my favorite!
__________________
Georgia in VT
Reply With Quote
Reply

Tags
zoozii's


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump




All times are GMT -7. The time now is 8:04pm.


Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Your IP: 54.224.220.72