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| Customer Service Kiosk -- Questions for LE vendors. |
2007-08-23, 4:08pm
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onebizebee
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Join Date: Aug 08, 2007
Location: Tennessee
Posts: 904
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SmartFlix anyone ever rented from these folks?
Has anyone rented from these people? I would like to rent some of their videos. I can't take any classes yet so I figure this would be the next best thing. I just don't want to use this site if they have a bad track record. Any shared thoughts would be appreciated. Thank you!
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2007-08-23, 4:42pm
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da General
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Join Date: Oct 05, 2006
Location: San Francisco
Posts: 13,002
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I did, a while back. No complain. Fast shipping, DVD in good shape.
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Hayley
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2007-08-23, 4:47pm
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stacijane on Etsy
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Join Date: Apr 16, 2006
Location: Central NY
Posts: 1,488
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I have a couple of times. Fast shipping and no problems here.
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Staci
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2007-08-23, 4:48pm
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Dead man walking
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Join Date: May 07, 2007
Location: In my pants
Posts: 1,168
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Yep, I have four of their videos right now.
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Fiendish Glass
Burning anything that moves and doesn't on a GTT Kobuki & Herbie 50mm/Smut Pedal/Tanked O2
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2007-08-23, 6:58pm
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onebizebee
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Join Date: Aug 08, 2007
Location: Tennessee
Posts: 904
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Thank you for moving this to the correct ummm area. I will order a few starter videos
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2007-08-23, 8:31pm
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Borovangelist
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Join Date: Jan 26, 2007
Location: Auburn, MA
Posts: 3,002
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I like Smartflix. I order a few movies from them every couple of months and have never had a problem.
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2007-08-24, 7:38am
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Senior Member
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Join Date: Sep 04, 2005
Location: Sterling, VA
Posts: 442
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Yes, several times. Great resource.
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2007-08-24, 8:17am
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Your Royal Fritness
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Join Date: Jun 13, 2005
Location: Howell, Michigan
Posts: 3,393
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They are AWESOME!
Dawn
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2007-08-24, 8:34am
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Hot Rod Addiction
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Join Date: Jun 09, 2006
Location: Merritt Island, FL
Posts: 505
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I ordered three videos on Friday and don't have them yet, received an email that one of them would be mailed out on the 23rd -- I'm hoping it's home by the time I get there tonight so I can watch it over the weekend over and over and over, lol. It's my first order with them -- I was disappointed that it takes a week or more to get one of the DVDs I ordered and that I didn't get all of them at once, but I suppose I'm just used to NetFlix and how quick they are.
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Laurie
"Only the crazy people are truly happy!"
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2007-08-24, 9:07am
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...
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Join Date: Sep 15, 2005
Location: Cape Cod, MA
Posts: 302
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I have ordered from them a few times and they ship quickly (ok, it does help to be in the same state!!)! I have never had any problems with the dvd's either. In fact, I think I might go order another one right now!! LOL
Donna
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2007-08-24, 10:54am
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Torch junkie
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Join Date: Jun 22, 2005
Location: ogden, utah
Posts: 739
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I have ordered from them and they are very good to deal with. Fast to ship, the DVD's arrive in good condition and I've never had a problem. If you take a good look at the advertising pages, they usually have a spot that will tell you if the video you are interested in will ship right away, or if there might be a wait? It all just depends on how popular the DVD is at the moment.
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~Rog..
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"It's not the torch you have that makes you better. It's what you learn to do with the torch you have, that makes you better."
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2007-08-24, 11:31am
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Skeptical Optimist
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Join Date: Apr 02, 2006
Location: Riverside, CA
Posts: 656
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We've rented from them several times, including when they were called Technical Video Rental, before they changed it to Smartflix. They have been fine for us, quite economical vs. buying those pricier dvds. Cheers!
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Patrice & Paul, Running a Mirage and Barracuda on a Pro-8.
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2007-08-24, 2:25pm
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Senior Member
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Join Date: Nov 28, 2006
Location: New England
Posts: 1,096
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I rented a couple of videos from them over a year ago. I sent both back on the due date. Well, apparently one got lost (and I'm kinda happy it did b/c NO ONE should watch this video! What a piece of crap!) Anyway, they emailed me and asked me to send it back when they didn't receive it. I told them that I did send it back. They chalked it up to being lost and were very nice about it - great customer service. But then, about a month ago (over a year later), I got another email about the same video asking me to send it back. I replied and told them the story and again, they were very nice and chalked it up to being lost, along with an apology.
Ok, I do feel bad they're video got lost but they were fantastic about it. They could have been charging me late fees the whole time or tried to charge me for the video, but they didn't. They're wonderful and the only company I know of that rents videos like this. So, don't complain about the prices... it's totally worth every penny they charge esp. since they're the only ones doing it!
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"I am convinced that men are inherently lazy and women were created to kick their asses." ~Kendra
"Art enables us to find ourselves and lose ourselves at the same time." ~Thomas Merton
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2007-08-25, 6:29am
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onebizebee
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Join Date: Aug 08, 2007
Location: Tennessee
Posts: 904
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I orderd three of the videos. So now it's just wait untill they get here. I am so excited! I should say my whole family is excited. I am also letting my kids get involved as well. I figure that it helps keep them intrested in family time insted of going out all the time. My kids are 10 and 13. Thank you all again for all the helpful insite.
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2007-08-25, 7:23pm
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Senior Member
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Join Date: Feb 25, 2007
Location: GEORGIA
Posts: 153
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I have rented form them with no problems. Mike
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2007-08-28, 9:47am
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ManBearPig
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Join Date: Jun 28, 2005
Location: Roanoke, VA
Posts: 8,540
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They are very good to work with. I've accidentally returned some videos late a few times, and they have never charged me any late fees or anything.
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2007-09-08, 9:29pm
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Junior Member
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Join Date: May 26, 2007
Posts: 12
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Smartflix
I have used them on several occasions and not one complaint. Being smaller than Netflix it is understandable they cant get it to you in two days from another state. Will use them many more times I am sure.
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