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Customer Service Kiosk -- Questions for LE vendors. |
2006-04-25, 4:45pm
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randomly active member
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Join Date: Jan 19, 2006
Location: St. Paul, MN
Posts: 791
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Spiral Dance Glass ROCKS!
Susan at Spiral Dance Glass has the best customer service on the planet!
I just placed my very first order for frit and had some troubles with the checkout process and goofed up my order.
When I contacted her about it not only did she refund my account for the extra payment, but she still sent the duplicate frit anyways because she felt bad I had problems placing the order.
That goes way above and beyond any customer service expectations. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Thanks Susan!
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2006-05-04, 7:43am
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Senior Member
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Join Date: Jul 05, 2005
Location: Texas
Posts: 849
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I agree about the customer service! Her frit is soooo pretty too!!!
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Rose
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(website in construction)
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2006-05-04, 7:48am
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Senior Member
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Join Date: Jun 27, 2005
Location: Out side of Weaverville, NC
Posts: 1,090
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I LOVE her frit
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Pattie
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2006-05-04, 8:53am
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Ad astra per aspera
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Join Date: Jun 15, 2005
Location: Apache Junction AZ
Posts: 7,324
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I agree! Susan's frits are beautiful and her service is excellent.
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Karen Sherwood
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2006-05-04, 2:00pm
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Senior Member
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Join Date: Jul 13, 2005
Location: Texas
Posts: 577
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Hi, My name is Vena and I'm addicted to Spiral Dance Glass.....................
The most gorgeous frit on the market!!!
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2006-05-06, 8:01pm
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Etch Fiend Organic Junky
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Join Date: Mar 31, 2006
Location: Arvada (Denver), CO
Posts: 11,443
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Doesn't it feel like you're getting a present instead of something you paid for ? To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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-Amber
Naos Glass and Jewelry Supply - ~*~ Custom Orders Happily Accepted~*~
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2006-05-06, 8:40pm
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Senior Member
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Join Date: Sep 15, 2005
Location: Little Country Town
Posts: 4,015
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Yep, with that gorgeous tissue and ribbons!!!
I love it, I love her, I LOVE the colors!
I'm in love!
Spiral Dance is the best!
Joanna To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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