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Customer Service Kiosk -- Questions for LE vendors. |
2013-05-21, 9:42am
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Junior Member
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Join Date: Apr 22, 2013
Posts: 5
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That Frit Girl
Hi there
I've ordered some frit from That Frit Girl nearly a month ago, and haven't received it yet. I've sent her emails, both replying to her auto shipment notice, and through her website. Both emails bounced back and I'm beginning to wonder if I should be concerned. Can anyone vouch for this company? Should I be worried?
Thanks!
KristaBee
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2013-05-21, 6:18pm
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ASamples33
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Join Date: Jan 08, 2010
Location: York, PA
Posts: 65
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She will come through. I have placed a few orders with her and have always gotten my orders. Some orders did take longer than others. You can always PM her here on LE that might work. Even though a month does sound long just keep trying to contact her. Remember a lot of the sellers on here have other jobs to and are doing the best they can. Don't sweat it.
Andi
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2013-05-23, 11:19am
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Junior Member
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Join Date: Apr 22, 2013
Posts: 5
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After a couple of attempts using the internet to contact That Frit Girl, I decided to do the old fashioned thing and pick up the phone! Sounds like the problem lies with good old Canada customs, as I might have expected. Ms Frit Girl could not have been nicer, and promised to reship if Canada customs doesn't come through in the next few days.
Can't wait to get my frit!
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2013-05-23, 1:22pm
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one day at a time
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Join Date: Jun 27, 2005
Location: We are MOVING!!!
Posts: 8,319
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She is a very good vendor to deal with. One of the best! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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2013-05-25, 4:00pm
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The Andrea Half
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Join Date: Aug 18, 2006
Location: Georgia
Posts: 1,411
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Hey, all, I just heard from LEslie -- she called me with the last of her cell phone battery.
She is okay, but San Antonio and Bulverde has gotten more rain than she has ever seen -- and I was there for the floods of 2007, which isolated her neighborhood and washed out roads. Power is out all over the area, so she can't check the internet for orders or email or notify people, and phone lines are down all over the place; she doesn't have a land line. She can't even reach her job at the post office -- the roads are flooded. At the time she spoke to me there was no eta for restoration of phone or power. And according to the NAtional Weather Service, they may get another 2-4 inches tonight: To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Her house is on high ground, but it is on a slope. The house itself has good water runoff, but the studio is a mess. She said it was flooded (I know the layout, and I don't think there's standing water, but I can definitely see water running off the hill following the path of least resistence THROUGH the building -- the back part of the studio was originally a place for larger tools, and has a side rolling garage door, not a standard door.
As I said, she's okay, as is everyone else, but she has no clue when she will be able to fill orders, and asks everyone to please hang tight. If she follows her usual practice, when she CAN communicate, she will, and she will likely make the delay good in some way. However, this is an Act of Weather.
Seriously, folks, if there is water over the road and it is moving, don't cross it even if you can see the center line for part of the way. 5" can float a car. I know this from experience!
Here's recent reportage, with images: To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. Leslie is in Bulverde, in Comal County.
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2013-05-27, 6:16am
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Senior Member
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Join Date: Aug 18, 2008
Posts: 1,250
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Hello All!
The water is finally starting to go down and it looks as if the rains are finally over. I've been working on getting all of the mud and muck out of the house and will start on the studio next... We got the water drained down from the pool (it was three inches over the top and all over the patio) but the water remains a raging-river brown and the pump is now broken from all of the silt (we weren't able to get to it to shut it off), but it could have been worse.
No one was hurt in our family although we had frantic animals all over the place, including a displaced snapping turtle whom we have now named "Yurtle."
The mud & muck is still awful and we had alot of damage, but compared to some that I've seen we came out well.
In and around cleaning I'm slowly getting the orders packed and ready for stamps/labels - all will go priority mail with a free shipping voucher tucked inside to apologise for the delay brought on by the storms down here.
I hope that everyone is safe and well in this freaky storm season!
Cheers & thanks,
Leslie
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Leslie
Frit Happens...
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2013-05-27, 9:52am
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Senior Member
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Join Date: Jun 22, 2005
Location: west of Atlanta, Georgia
Posts: 5,371
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Oh Leslie what a mess. I'm sure people can wait a bit longer.
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2013-06-02, 2:07pm
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Senior Member
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Join Date: Jun 11, 2005
Location: SUNNY FLORIDA~West Coast!
Posts: 9,423
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I wonder what the heck is with the weather lately?
Leslie I hope you get cleaned up soon and I am happy that there was not more damage although what you had was pretty awful!
Paula
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2013-06-09, 4:02pm
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Senior Member
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Join Date: Aug 18, 2008
Posts: 1,250
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Thanks Paula! Thanks everyone! We're weathering *snort* round three of rainstorms and now just laugh when we start to get cleaned up and the rain starts again. We'll be glad of the water table during the summer though! At least they're not tornados - those poor folks in Oklahoma! I'll take a ton of water any day!
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Leslie
Frit Happens...
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2013-11-09, 8:05pm
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Senior Member
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Join Date: Jun 28, 2008
Location: South Australia, Australia
Posts: 492
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Hi, I ordered from you Oct 25. I cannot contact you on your email. It keeps bouncing back. My order should have gotten to me by now! Other vendors have sent items I ordered much later, and they have all arrived, and yours is only a small bag.
Order # 0000001251
Thank you
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2013-11-11, 12:24am
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Senior Member
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Join Date: Jun 28, 2008
Location: South Australia, Australia
Posts: 492
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I got it today. Sorry for being impatient. Thank you so much for the two little sample bags too! I will order again.
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2013-11-11, 3:05pm
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Senior Member
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Join Date: Jun 28, 2008
Location: South Australia, Australia
Posts: 492
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Your frit is divine! I am going to order more!
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2013-11-17, 6:38pm
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Senior Member
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Join Date: Dec 22, 2012
Posts: 443
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Leslie has absolutely wonderful frit!
--Helene
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2013-11-18, 4:07pm
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Senior Member
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Join Date: Aug 18, 2008
Posts: 1,250
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Thanks guys!!! I just took my credentialling exam so for about a week prior I was *completely* off the grid and one-tracked-mind crazy!
ALL orders have gone out with many, many thanks! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Leslie
Frit Happens...
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