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Customer Service Kiosk -- Questions for LE vendors.

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  #1  
Old 2008-10-08, 1:50pm
chrissy's Avatar
chrissy chrissy is offline
Tonbodama Murrini maker
 
Join Date: Jun 21, 2007
Location: the Netherlands
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Question Double Helix ???

Hi everybody,

Am i the only one having troubles getting an answer/reply on my e-mails.

Have been trying to get in touch with Julie ( Jed, Mindy or .. ) ever since the 26th of September. I did got a reading confirmation, but no reply.

I have send another e-mail on the first of October, without an answer. I have send another e-mail on the 6th and finaly i have send jet another e-mail on the 7th with my order. Hoping this would trigger a reply.

Yes... i know i am 1 persitant girl
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I could give them a call, but i am in the Netherlands and rather e-mail....but now i think maybe i should call and spend less money on glass instead
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But now it is the 8th of October and i am still waiting for my reply.

Does anybody know if they are out of town, on a glass meeting, on holliday or who knows what? Or is it just me and my mails they keep forgetting to answer???
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Thanks
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  #2  
Old 2008-10-08, 3:54pm
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fritobsessed fritobsessed is offline
Princess Odd . . . lot
 
Join Date: Jun 06, 2006
Location: Michigan
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I haven't tried contacting them recently, but your emails could be going to their junk mail folder for some reason. Have you tried to pm them here through LE?? Their username is Double Helix Glassworks. They just posted a new thread on 10/6, so I would think that they are around. I hope this helps as they are great people and I'm sure they are just not receiving your emails.
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  #3  
Old 2008-10-09, 3:01am
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barbaracollins barbaracollins is offline
Knob Creek Glass
 
Join Date: Aug 12, 2005
Location: Indianapolis
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I never have any trouble contacting them through e-mail!
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