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Customer Service Kiosk -- Questions for LE vendors. |
2013-07-12, 7:48am
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Senior Member
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Join Date: Mar 14, 2012
Location: Bennington, VT
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this is a cut and paste from one of Jack's posts, and i wonder if this is still in the works.
" The next one is yours. I am working on a cheaper, simpler unit capable of 15 lpm. It will be based on the M20 with an add on compressor. Still in the early stages. "
so people are saying that even emails to jack are getting bounced.
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2013-07-12, 8:34am
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
this is a cut and paste from one of Jack's posts, and i wonder if this is still in the works.
" The next one is yours. I am working on a cheaper, simpler unit capable of 15 lpm. It will be based on the M20 with an add on compressor. Still in the early stages. "
so people are saying that even emails to jack are getting bounced.
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Nothing has changed. That unit is in the works. But, I have other orders to fill first. Hope you got your refund ok
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866-955-0200
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2013-07-12, 8:36am
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Senior Member
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Join Date: Mar 03, 2006
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Quote:
Same thing happened to me. Not sure if I'll be able to buy from them at the old prices now or not. *sigh*
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I said it before, If I had any conversation with anyone about units, prices, returns or Anything, I will honor it.
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2013-07-12, 8:44am
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Senior Member
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Join Date: Mar 03, 2006
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Jack claims that he will honor any promises at the old price, but if no order/promise from Jack then it's the new price.
i'll say it again, i'm so glad that i've got my machines already and know where to get extra compressors, seive beds and such. i'll rebuild the damn things myself as they die.
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Why would you worry about parts when you have a lifetime warranty? I already upgraded your unit to the latest and greatest.
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2013-07-12, 8:52am
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It's a far gone lullaby
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Join Date: Jan 15, 2013
Posts: 46
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Quote:
Nothing has changed. That unit is in the works. But, I have other orders to fill first. Hope you got your refund ok
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Was this meant for me?
I got the refund.
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2013-07-12, 11:34am
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Join Date: Mar 14, 2012
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yes jack i think you're confusing me with someone else. i've got two ex15's from abr (same spec as m15 afaik) and the mini15 from you.
just saying, wasn't trying to stir the pot. i'm the type of person who if i can spend a few $ (on rebuild kits) more and do it myself w/o having to ship it out, that's the route i'd take.
but it's a moot point because they all run like tops! the only maintenance i've had to do is change some filters.
i love these units and my homefill, Airgas hates it haha.
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2013-07-12, 12:24pm
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Senior Member
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Join Date: Mar 03, 2006
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Quote:
yes jack i think you're confusing me with someone else. i've got two ex15's from abr (same spec as m15 afaik) and the mini15 from you.
just saying, wasn't trying to stir the pot. i'm the type of person who if i can spend a few $ (on rebuild kits) more and do it myself w/o having to ship it out, that's the route i'd take.
but it's a moot point because they all run like tops! the only maintenance i've had to do is change some filters.
i love these units and my homefill, Airgas hates it haha.
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Im sorry, I thought you also had a Hurricane. Which, was sent back for up[dates and free shipping. My bad
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2013-07-12, 1:36pm
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Member
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Join Date: May 05, 2013
Location: NW Louisiana, for now...
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If it needs to be said, my earlier post was from before I was able to reach you in PMs and work it out. Thanks again
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2013-07-12, 3:00pm
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Senior Member
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Join Date: Mar 03, 2006
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Quote:
If it needs to be said, my earlier post was from before I was able to reach you in PMs and work it out. Thanks again
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No problem
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