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Customer Service Kiosk -- Questions for LE vendors. |
2009-11-25, 8:56pm
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Member
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Join Date: Oct 29, 2005
Location: Mesa, Az
Posts: 73
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Dragonfly Glassworks!!
I just recieved my order from Dragonfly Glassworx and could not be more pleased. The order came super fast and there was great communication. The way it was packaged I hated to open it, it was so pretty. I will order again! I wanted to post my experience because of all the people who question this seller, try it , you will like it! dragonflyglassworx.com
Thanks
Rita
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2009-11-27, 9:08pm
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Julia Dragonfly Glassworx
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Join Date: Jul 14, 2009
Location: Waltham, MA
Posts: 228
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Rita,
I can't thank you enough for sharing your experience with us. We are committed to delivering the best customer service and will do what ever we can to make sure you - the customer - are happy.
Thank you again.
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2010-01-11, 5:35pm
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I practice alchemy!
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Join Date: Dec 06, 2007
Location: Milton-Freewater, OR
Posts: 716
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Yes, I ordered from the sale that DragonFly had going. I got my frit today. It was shipped quickly, the package looked like a present and there WAS a present. I can't wait to play...Thank you so much!
Celeste
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2010-01-12, 5:16am
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Julia Dragonfly Glassworx
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Join Date: Jul 14, 2009
Location: Waltham, MA
Posts: 228
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Celeste,
Hearing from happy and satisfied customers makes me so very happy. Thank you for posting your experience here too.
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2010-01-12, 12:46pm
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Lampworkaholic!
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Join Date: Apr 22, 2008
Location: Cornelius, NC - because weather
Posts: 5,158
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I am checking daily for the next sale. My goal is to own a large jar of every one of your beautiful frits. My budget forces me to limit myself to 3 per sale but I love everything I have gotten so far. New favorites are Rainforest and Caramel Rose. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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"And all will turn to silver glass, a light on the water, grey ships pass into the west." Annie Lennox
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2010-01-12, 1:53pm
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I practice alchemy!
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Join Date: Dec 06, 2007
Location: Milton-Freewater, OR
Posts: 716
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LOL! I have to order again because I managed to not get any yellows or greens...And I didn't get to play because I spent ALL evening trying to balance my checkbook and figure out why the bank said I was overdrawn. Because I had a CRS moment--that's why!
Celeste
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2010-01-12, 2:30pm
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Senior Member
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Join Date: Jun 25, 2009
Location: Southeast MI
Posts: 570
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I am anxiously awaiting several I ordered. I'm such a newbie though, hope I can make them work for me. I just couldn't resist all the pretty colors.
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2010-01-12, 6:40pm
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Julia Dragonfly Glassworx
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Join Date: Jul 14, 2009
Location: Waltham, MA
Posts: 228
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Stay tuned. Not only is the next sale on the way - but we are soon to release boro blends that are gorgeous too.
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2010-01-12, 8:29pm
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Senior Member
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Join Date: Jul 15, 2005
Location: Eastern West Virginia
Posts: 2,936
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Stalking the mailman for my latest order. I'm making myself wait between orders to at least try my new goodies before ordering more.
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Carol O. (Cricket with 5 lpm oxycon)
"The miracle isn't that I finished. The miracle is that I had the courage to start" John Bingham
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2010-01-13, 9:32pm
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Jacqueline Parkes
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Join Date: Nov 04, 2005
Location: Vancouver, Canada
Posts: 4,497
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It was fun speaking with you this morning. Thank you for all the great personal customer service.
Quote:
Stay tuned. Not only is the next sale on the way - but we are soon to release boro blends that are gorgeous too.
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2010-01-16, 5:07pm
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Queen Bee
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Join Date: Oct 26, 2008
Location: Ellington, CT
Posts: 1,253
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Kudos to Dragonfly Glassworx from me as well! Gorgeous frits, beautifully packaged and fast delivery. I can't wait to try them tomorrow. You rock!
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. Donna
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. Vintage & Contemporary Beads, Findings, Chains, Trinity Brass, Vintaj, Bead Tubing, Bobbins
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. Handmade Artist Lampwork Jewelry
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2010-01-17, 9:53am
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Julia Dragonfly Glassworx
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Join Date: Jul 14, 2009
Location: Waltham, MA
Posts: 228
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Donna,
Thanks so much for chiming in here. It's always great to hear appreciation. Have you seen that we are carrying boro blends now? To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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2010-01-23, 3:05am
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Senior Member
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Join Date: Aug 06, 2007
Location: Spring, Tx
Posts: 978
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Oops, I owe you at least one kudo, if not more!
Dragonfly Glassworx has excellent customer service! I had a tiny glitch & to make it right, they "ate" their mistake, which they did NOT have to do.
Everything I've ordered has come beautifully wrapped, & has included a gift sample of something that I didn't order to make me salivate for MORE! It's like getting a birthday present from a dear friend!
I love every blend that I've bought, & I'm not going to say how many I already have....I'm a frit ho!
Thanks so much, Julia!
ginger
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2010-01-23, 10:16am
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Carol Bouler Owens
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Join Date: Feb 22, 2008
Location: Aiken, SC
Posts: 96
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Your boro blends are awesome, too! As to your packaging, I'm saving mine just cause they are beautiful! Not to mention the present is wonderful! I sent DH to your website to look at the new boros, and he said "does this mean you're going to buy more stuff??" I said "not right now" at least not for the next ten minutes or so!! You guys are awesome!
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2010-02-28, 11:45am
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Senior Member
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Join Date: Dec 04, 2006
Location: Suburb of chicago
Posts: 1,105
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I have a LOT of frit, but I have to say that the most beautiful blends of frit that I have ever used are from Dragonfly. They are completely awesome. They will be getting all my frit business from now on.
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Phyllis
Lynx, Midrange, Scorpion Regalia Oxycon
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2010-03-01, 7:01am
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Julia Dragonfly Glassworx
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Join Date: Jul 14, 2009
Location: Waltham, MA
Posts: 228
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Quote:
I have a LOT of frit, but I have to say that the most beautiful blends of frit that I have ever used are from Dragonfly. They are completely awesome. They will be getting all my frit business from now on.
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All of you - thank you so so much for your kind words of appreciation. I really WANT you to feel special. I love hearing that you love our blends and if ever I make a mistake - I'll always do my best to correct it so you'll almost wish I'd make one again... To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Thank you all. You've made my day. And more.
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2010-03-05, 12:04am
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Superkitty
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Join Date: Jun 10, 2005
Posts: 2,897
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Julia, I got my frit the other day and tried two of them today. Love them! I can't wait to try the rest. Thanks! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Deb
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2010-03-11, 1:07pm
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Julia Dragonfly Glassworx
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Join Date: Jul 14, 2009
Location: Waltham, MA
Posts: 228
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Quote:
Julia, I got my frit the other day and tried two of them today. Love them! I can't wait to try the rest. Thanks! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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All I can say is ..... photos....photos...photos... To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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2010-03-11, 8:51pm
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Senior Member
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Join Date: Sep 22, 2006
Posts: 1,198
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Julia
Will there be another sale soon on 96 Frit? Becky
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Becky
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2010-03-12, 7:16am
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Julia Dragonfly Glassworx
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Join Date: Jul 14, 2009
Location: Waltham, MA
Posts: 228
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Quote:
Julia
Will there be another sale soon on 96 Frit? Becky
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Yes there will. Working on it today as a matter of fact. Any ones you'd like in particular?
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2010-03-13, 9:22am
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Member
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Join Date: Aug 28, 2005
Location: Chagrin Falls, Ohio
Posts: 32
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I ordered some a few days ago and now can't wait to get mine!! Maybe in the mailbox today? Hoping...
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