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| Tips, Techniques, and Questions -- Technical questions or tips |
2013-08-24, 12:10pm
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Junior Member
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Join Date: Jun 13, 2011
Location: Seattle, Washington
Posts: 15
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Double Helix web site down ...
Does anybody know why and for how long the Double Helix site is going to be down? It's been a couple of days (at least) already ...
Thanks,
Chuck
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2013-08-24, 12:17pm
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Senior Member
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Join Date: Aug 31, 2006
Location: Knoxville, TN
Posts: 2,263
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They are in the process of moving to Virginia
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Kathy
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2013-08-24, 12:52pm
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novembersfyre everywhere
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Join Date: Jun 11, 2005
Location: Colorado
Posts: 3,834
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I think that they said they would begin shipping again on 08/25 so I'm assuming the website will be up again by then.
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Mary Beth
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2013-08-24, 1:03pm
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silver glass addict
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Join Date: Oct 05, 2006
Location: San Francisco
Posts: 13,002
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Actually, its announcement says fulfillment will stop for one week from August 18 to 25 so hopefully they will be open for business again on Monday, August 26.
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Hayley
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2013-08-24, 3:59pm
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Senior Member
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Join Date: Apr 08, 2011
Location: NC
Posts: 1,687
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Is everything moving? Production, sales, etc.?
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Barbara
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2013-08-24, 4:28pm
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Flame Dames Rule!
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Join Date: Jul 12, 2005
Location: Alameda, CA
Posts: 2,749
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Yep!
They're moving themselves, their glass, Supplies, Foundry, Pets, Clothes, Furniture, Tattoos, Family Poltergeists and all.
Hope they're having a safe journey and not going too nuts unpacking!
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Sharon Peters
New Bead Display Stands Available - pm me!
Specializing in Critters and Puns and other Cool Stuff...
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2013-08-24, 5:58pm
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Senior Member
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Join Date: Apr 08, 2011
Location: NC
Posts: 1,687
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Where in Virginia? Hope it's close!
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Barbara
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2013-08-24, 6:09pm
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Senior Member
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Join Date: Aug 31, 2006
Location: Knoxville, TN
Posts: 2,263
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Charlottesville
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Kathy
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2013-08-24, 11:55pm
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Junior Member
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Join Date: Jun 13, 2011
Location: Seattle, Washington
Posts: 15
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Wow! Thanks for all the info, folks! Must say I'm disappointed they're leaving the Pacific NW as they were in my backyard. But, change is the only constant, so I'm sending all my best wishes for a smooth transition. Hope the "Family Poltergeists" are pleased with their new home in Charlottesville!
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2013-08-25, 5:01am
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Senior Member
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Join Date: Oct 06, 2008
Location: SE PA
Posts: 1,996
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Yay ... that's only a 4 hour drive for me and my hubby has friends close by.
Hmmm ... must plan weekend getaway. 
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Laura
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2013-08-26, 11:30am
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Senior Moment
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Join Date: Jun 16, 2012
Location: New Yawk
Posts: 4,161
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Bugger; their site is down til Sept 3.
That being said, they're now in Charlottesville?! Omg, my best bud lives there...road trip!
Alli
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I never finish anything. I have a black belt in partial arts.
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2013-08-26, 11:48am
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Senior Member
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Join Date: Jul 19, 2011
Location: New Orleans, LA
Posts: 624
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update from Double Helix
Double Helix Glassworks
What's that quote about best laid plans? There's been a hiccup in our Internet and phone installation. We won't be connected until Sep 3rd. This means we can't take or ship orders until then and that responding to emails will be difficult. Sorry, folks. Just to make it more fun, I tried to send out a newsletter today to tell everyone but our newsletter service is also down.
On the plus side, VA is beautiful and it looks like we'll be forced to take a vacation.
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Autumn
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2013-08-26, 4:47pm
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Senior Member
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Join Date: Jul 15, 2005
Location: Eastern West Virginia
Posts: 2,936
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They will be less than 3 hours away from me! I'm hoping they will be willing to give tours once they open back up 
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Carol O. (Cricket with 5 lpm oxycon)
"The miracle isn't that I finished. The miracle is that I had the courage to start" John Bingham
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