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2008-11-15, 2:35pm
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Who me?
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Join Date: Jun 15, 2005
Location: Hagerstown, Indiana
Posts: 2,284
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Has Anyone Else had this Trouble with Tutorials?
Okay, I admit it, I'm a tutorial ho.
I have purchased over 35 tuts.
Most of them have downloaded and opened just fine.
Two, however will not open from my home computer from my email - hughes.net.
One of them I was able to open at work and resend to myself and it worked just fine.
I just got Andrea's tutorial and I can't download it (the downloaded file size say 0 kb even though the attachment is over 3000 kb) and I can't open it (Adobe reader says the file is corrupt).
I am using Adobe Reader 9.0. Hughes says it is not their problem.
I am so bummed that I can't get the tutorial until Monday at work, and hopefully, that will work.
Sigh, anyone else having any problems with tutorial files? Please, make me feel better.......
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From the Perimeter of the Great Dismal Swamp
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2008-11-15, 2:55pm
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Storm Queen
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Join Date: Aug 30, 2005
Location: SQUIDVILLE
Posts: 8,816
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I have Hughes and I got Andrea's tutorial and it downloaded just fine. I'd have her send it to you again.
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2008-11-15, 3:04pm
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Happy in AZ
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Join Date: Feb 17, 2007
Location: Cottonwood AZ
Posts: 155
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Do you have another email account like yahoo? If so, try forwarding it to yourself at a different email address and see if you can open it.
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Nancy
Cheetah & tanked oxy
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2008-11-15, 3:54pm
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Who me?
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Join Date: Jun 15, 2005
Location: Hagerstown, Indiana
Posts: 2,284
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Quote:
Originally Posted by DesertGlass
Do you have another email account like yahoo? If so, try forwarding it to yourself at a different email address and see if you can open it.
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Smacks self on forehead - yes, that worked - to my yahoo account - boy do I have a few words for hughes.net.
Thanks, printing it now.
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From the Perimeter of the Great Dismal Swamp
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2008-11-15, 4:05pm
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Storm Queen
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Join Date: Aug 30, 2005
Location: SQUIDVILLE
Posts: 8,816
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Probably why I didn't have any issues...I have an AOL email account I use instead of Hughes.
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2008-11-15, 4:24pm
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WildBird Beads
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Join Date: Jan 24, 2007
Location: Olympia Washington
Posts: 377
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Hey Linda,
I'm guessing here, but connection speeds and network speeds have a great deal to do with successful downloads and uploads. I'm glad you got it downloaded and printed.
WildBird
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2008-11-15, 4:38pm
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Meow.
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Join Date: Jun 10, 2005
Location: Physically? Or mentally?
Posts: 5,035
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Linda, also sometimes if you just simply save the file down from your e-mail to your desktop and open from there it will solve the problem. I have the problem periodically with Adobe files in Outlook at work, and I just save the file to my desktop - voila.
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Kim
Go on. Click it!
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Yes. We. Did!
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2008-11-15, 4:38pm
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Happy in AZ
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Join Date: Feb 17, 2007
Location: Cottonwood AZ
Posts: 155
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I learned a long time ago, don't fight the system... go around it! LOL
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Nancy
Cheetah & tanked oxy
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2008-11-17, 4:58am
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Oh No You Didn't!
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Join Date: May 27, 2006
Location: Squaw Valley, CA
Posts: 1,454
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I have Hughesnet but I don't use their email service.
Also, if you've been downloading or uploading a lot of big files, Hughesnet will put a cap on you. Meaning, everything slows down to a crawl. I learned that the hard way.
Oh, and don't upgrade to the supposedly faster speed better plan. I don't see a difference.
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Starburst & Nebula Style Bead Tutorial is Finished!
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My name is............. Deb
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Minor/Propane/1 oxycon
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2008-12-16, 10:35am
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Junior Member
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Join Date: Aug 01, 2008
Posts: 10
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Quote:
Originally Posted by Frogsongstudio
I have Hughesnet but I don't use their email service.
. . .
Oh, and don't upgrade to the supposedly faster speed better plan. I don't see a difference.
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I know this is off-topic, but I wanted to add that my service has been significantly worse since I upgraded.
It is sad that free email is more reliable!!!
Bec
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2009-01-02, 7:53pm
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Ass-kicking Cephalopod
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Join Date: Jun 19, 2006
Location: Duh, Squidville
Posts: 9,523
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so true!
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DOG is my co-pilot
Cricket w/two 5 lpm oxycons - and sometimes a Minor.
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2009-01-02, 8:53pm
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She's Back & Burnin'
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Join Date: Jun 11, 2005
Location: South Carolina
Posts: 3,117
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I hope you get this resolved
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Midrange torch and too many tanks of oxygen!
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2009-01-02, 9:21pm
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Born Facing Left
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Join Date: Jun 13, 2005
Location: 1865 Miles Southeast of Dutch Harbor
Posts: 2,829
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I had a customer with a hughes email address who could NOT download the tutorial, we could never figure out why, after multiple attempts.
Finally she created a hotmail address, and that did the trick. It was weird, we never did figure it out.
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Sherry
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