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Customer Service Kiosk -- Questions for LE vendors. |
2007-08-05, 6:38pm
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Senior Member
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Join Date: Apr 20, 2007
Posts: 346
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I would not be sad to see oxygenplus go out of business. They have treated me and several people very badly.
I will not recommend this company to anyone I know and I will never do business with them again.
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2007-08-06, 4:21am
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In search of her path....
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Join Date: Jun 05, 2005
Location: North Seattle, WA (use to be Fort Wayne IN)
Posts: 7,285
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I really wish my girlfriend would come here and share her experience it was NOT a good one. Slow shipping , didnt ship when promise, what she got when it WAS shipped was not what was advertised AND was broken! Then it took them FOREVER to get her a unit that wasnt broken and they wanted HER to pay for returning the broken one if I remember right.....Im gonna see if she will come and share her story....it was ridiculous from what I remember.
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Prints for sale in my To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. !
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2007-08-06, 5:20am
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Senior Member
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Join Date: Jan 11, 2006
Posts: 108
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Larry @ oxy.plus no refund yet again.
Larry I have been looking for my refund that you have not sent me yet.
You said 2 weeks ago that you would refund my money. What's up with not sending my refund?
I will say to anyone, this is NOT the folks you would want to do your business with. They don't ship when they say they will. I had a hard time getting anyone to respond with email or phone call and the A/S that had for days, was a joke. He **Larry**has a very hard time doing the right thing.
Larry, someone will be getting in touch with you about mail fraud. Just get off your duff and do what you said you would do, and do what is right.
For anyone that reads these post, and are looking to buy anything from them, I say RUN don't walk RUN the other way and look for your Oxy.con from other vendors here.
Amelia
This is what Larry had to say, and my reply to his talking out of both sides of his mouth.
Quote from Larry
Good Morning Amelia,
I am sorry that your unit was delayed but we try to do our best and that is all
anyone can do ( Right ). We try to send out our units within 3-5 business days.
Our Medical orders must go out first as there are patients that need these unit
to breathe or they will be hospitalized or even die.
We are not perfect, we make mistakes, we fall behind, we catch up, we are human
and we do our best. I will be the first to admit that we have had some late
shipment in the past and there have been complaints because of it.
We have had bad feedback because of it and that responsibility falls squarely on
MY shoulders, and then we have had beadmakers tell us it was well worth the
wait. We have far more positive feedback than negative from the beadmakers and
glass artists but that topic is rarely posted. If you sell 1000 units and have 5
or 6 complaints, its those 5/6 that get all of the attention. Is that good or
bad ??
Did you know that we have given away more concentrators to beadmaker raffles,
ISGB donations for fund raisers and third world country hospitals who cannot
afford to buy oxygen and residents would die everyday if not for our help. We
have given away for FREE more equipment than all of our competitors combined.
Just thought y'all might like to know what we do to give back to the comunity.
Nuff Said !!
I have sent you a refund check for your filter kit. You will need to find
another company to supply these items to you. I chose not to have you as a
customer. You are the type of person that I send to a competitor to deal with.
We have the right to refuse service.
This does not in anyway affect your five year warranty on your concentrator
Larry LaClair
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Quote from me
Well Howdy Larry, To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
So good to here from you. I'm happy that you are able to help the folks that need it. That's a good thing. Good for you..
That however has nothing to do with the experience I have had with you.
Looks as tho you were still putting me off, now with you not completing my order with you.
In my book, it is what it is Larry.
I ask for a total refund from you DAY's before you shipped out the oxycon. You were over a month in getting the unit to me. If you didn't want my business, then why didn't you just send me a full refund?, you are right I would have taken my business eles where.
Now when should I be looking for my refund?
Quote From Larry
I have sent you a refund check for your filter kit.
He still has not done what he said he would do.
Larry or someone Deleted the above post from another post that was made about this vendor that wont deliver.
Amelia
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2007-08-09, 2:00pm
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Ezzy
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Join Date: Sep 14, 2006
Posts: 2,020
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WOW! Talk about someone really showing their ASS. I am so glad I didn't purchase my oxcon from this guy. That shouldn't say ***VENDOR ALERT***BEWARE*** it should say...
***CONSUMER ALERT***BEWARE***
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When you wish upon a falling star, your dreams can come true. Unless it's really a meteorite hurtling to the Earth which will destroy all life. Then you're pretty much hosed no matter what you wish for. Unless it's death by meteor.
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2007-08-09, 2:02pm
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make beads not war
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Join Date: Feb 20, 2006
Location: St. Louis
Posts: 9,153
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I know who not to do business with.
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Melissa ~[/size]cheers to my glassy buds To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. (too many snarktini's)
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2007-08-09, 2:36pm
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Ad astra per aspera
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Join Date: Jun 15, 2005
Location: Apache Junction AZ
Posts: 7,324
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Wow, they're a real class act, aren't they? I'm feeling very grateful that I was able to buy my generator from Paulette when she was selling. SHE knew her units and raised customer service to a gold standard. It's a shame people like this company are the ones to follow in her footsteps.
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Karen Sherwood
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2007-08-09, 4:08pm
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Administrator
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Join Date: Sep 18, 2004
Location: Mesa, AZ
Posts: 5,131
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Yes, i did delete a thread in here that was completely out of line from Larry. I am sorry, but there is no reason for customer information to be published.
I just don't want people thinking that the responses are out of the blue, there was another post.
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CorriDawn
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2007-08-09, 6:29pm
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Ass-kicking Cephalopod
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Join Date: Jun 19, 2006
Location: Duh, Squidville
Posts: 9,523
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I reported that post to Corri but in restrospect, I wish I hadn't and that it had been left up for people to see - with Amelia's personal information removed, of course. I am glad I'm not the only one that saw it.
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DOG is my co-pilot
Cricket w/two 5 lpm oxycons - and sometimes a Minor.
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2007-08-09, 7:06pm
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Covered in glitter
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Join Date: Jun 16, 2005
Posts: 15,680
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Quote:
As I recall from a previous post, your machine was damaged in shipment and the broken part was sent to you. Justin apoligized publically to you for the damage in shipping.
How long do you beat a dead horse. We forum readers get it, you were inconvienienced.
If people take seriously what is written in this forum then they should go here also to get information To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
You annoy me badboys, you portrait the negative side when there are always two sides to a story. Does your complaining ever come to a stop?? You should try Getting a life To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. Oxygenplus is not the only game in town but I do beleive that they are the best. I see that they now have a 48 hour shipping policy thats a great improvement don't you think.
Consider this With the ebay pulling concentrators off of their site forever
We just lost the ability to purchase concentrators from a major supplier.
If Oxygenplus decides to ditch us beadmakers that will leave only a couple of unknowledgable second rate vendors out there that we will be held hostage, none of us want that. Remember Motorhome Margie, what a fiasco that was. Forest Gump said life was like a box of chocolates, you never know what your going to get. At least with OxygenPlus you know you will get the very best.
I know because I own one of their concentrators and received stellar customer service. Your experience was a rare exception.
I have to go to church now, I hope everyone has a wonderful Sunday
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Wow. You sound like you could use a little church.
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~Deb~
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And those who were seen dancing were thought insane by those who couldn't hear the music. --Nietzsche
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2007-09-05, 5:01am
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Junior Member
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Join Date: Jan 07, 2007
Posts: 11
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Oxygenplus Banned from LE
Apparently, Corri Dawn has taken the position to BAN Oxygenplus Medical /
Justin & Larry from advertising on this forum. So you have to contact them directly to inquire about any sale or specials that are running or buy threw their distributors as they are not allowed to communicate with you.
Sounds like a bunch of political B/S to me.
Hope I don't get banned for speaking up too !! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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2007-09-05, 6:18am
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Dangerous Woman
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Join Date: Nov 21, 2005
Location: Southcentral PA
Posts: 5,018
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Star aren't you just one of Larry's alises?
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Nancy
May your torch burn brightly and your oxy never run out. - Karen Hardy
On a Cheetah with a hurricane Still have my Lynx as a back up.
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2007-09-05, 6:27am
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Ass-kicking Cephalopod
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Join Date: Jun 19, 2006
Location: Duh, Squidville
Posts: 9,523
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Quote:
Apparently, Corri Dawn has taken the position to BAN Oxygenplus Medical /
Justin & Larry from advertising on this forum. So you have to contact them directly to inquire about any sale or specials that are running or buy threw their distributors as they are not allowed to communicate with you.
Sounds like a bunch of political B/S to me.
Hope I don't get banned for speaking up too !! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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If Corri pulled their banner, it was likely in reaction to a post from Larry where he completely lost his mind and posted the most vitriolic response to his customer that I have ever seen. Glad that you had a good experience but a LOT of people have not.
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DOG is my co-pilot
Cricket w/two 5 lpm oxycons - and sometimes a Minor.
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2007-09-05, 6:27am
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Ass-kicking Cephalopod
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Join Date: Jun 19, 2006
Location: Duh, Squidville
Posts: 9,523
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Quote:
Star aren't you just one of Larry's alises?
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most likely...
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DOG is my co-pilot
Cricket w/two 5 lpm oxycons - and sometimes a Minor.
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2007-09-05, 6:52am
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make beads not war
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Join Date: Feb 20, 2006
Location: St. Louis
Posts: 9,153
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Personal information including full address and phone number was posted publicly by Larry. A big no, no in my book. That's not BS that's the facts.
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Melissa ~[/size]cheers to my glassy buds To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. (too many snarktini's)
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2007-09-05, 7:41pm
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Senior Member
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Join Date: Oct 28, 2006
Location: Washington
Posts: 725
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I think most companys have Confidentiality Disclosure / Privacy Policy stating that they will not disclose your personal data to other organizations and certainly not on the internet in a open forum. Larry could be held liable for posting this information. pretty much a bone head move. enough said.
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Kobuki*Delta Elite*Mirage*Blast Shields*two DeVilbiss 5 LPM* tanks* foot pedal.
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2007-09-06, 4:18am
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a pox upon an idiot :..
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Join Date: Jul 01, 2005
Location: in the real world...
Posts: 1,298
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Quote:
Apparently, Corri Dawn has taken the position to BAN Oxygenplus Medical /
Justin & Larry from advertising on this forum. So you have to contact them directly to inquire about any sale or specials that are running or buy threw their distributors as they are not allowed to communicate with you.
Sounds like a bunch of political B/S to me.
Hope I don't get banned for speaking up too !! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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If this is true that Corri banned them from advertising on LE I would say that she is the first and ONLY forum owner to stand up against
the infamous Larry La Clair and his dubious business practices.
I have posted in every forum of how Larry cheated me out of my money for an oxy con years ago, before Paulette. I had to get the Attorney General in NY involved to even get a partial refund. WC erased all of the negative threads about Larry La Clair when he started paying for advertising.
Everything I wrote about Larry was to warn others and I have every bit of evidence to prove what I say, and I have no doubt that all the others that he screwed would jump at the bit to see him pay for the money they lost to him.
I have one question.....
Has anyone every met Justiin in person, actually seen his face?
I'm just curious because Larry has so many allias on all the boards.
Thanks Corri
Edie
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2007-09-06, 6:05am
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Ass-kicking Cephalopod
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Join Date: Jun 19, 2006
Location: Duh, Squidville
Posts: 9,523
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I know someone who has met both Larry and Justin, so there must be 2 of them. My understanding is that Justin is Larry's son.
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DOG is my co-pilot
Cricket w/two 5 lpm oxycons - and sometimes a Minor.
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2007-09-06, 7:17am
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ManBearPig
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Join Date: Jun 28, 2005
Location: Roanoke, VA
Posts: 8,540
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I know both Justin and Larry. They are two separate people. Larry is the father, Justin is the son.
I'm not aware of any "aliases" that either of them have. I'm not going to comment on any business dealings between them and anyone else because I'm not involved, and, quite frankly, that is none of my business.
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. • To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. • To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. • To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2007-09-06, 7:25am
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Ezzy
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Join Date: Sep 14, 2006
Posts: 2,020
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Quote:
Apparently, Corri Dawn has taken the position to BAN Oxygenplus Medical /
Justin & Larry from advertising on this forum. So you have to contact them directly to inquire about any sale or specials that are running or buy threw their distributors as they are not allowed to communicate with you.
Sounds like a bunch of political B/S to me.
Hope I don't get banned for speaking up too !! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Please do not contact Justin or Larry directly. In addition to attempting to get other vendors not to sell to a customer they owed a refund to, they posted her personal information all over the internet.
Yeah, I saw that posting that night, if you were the last company in the world to offer oxcons I'd go to tanked air!
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When you wish upon a falling star, your dreams can come true. Unless it's really a meteorite hurtling to the Earth which will destroy all life. Then you're pretty much hosed no matter what you wish for. Unless it's death by meteor.
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