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Go Back   Lampwork Etc. > The Mall > Customer Service Kiosk

Customer Service Kiosk -- Questions for LE vendors.

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  #1  
Old 2010-05-29, 4:10pm
FritLady FritLady is offline
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Join Date: May 29, 2010
Posts: 7
Talking DragonflyGlassworx is THE BOMB!!!!!

I just received my order from Dragonfly Glassworx and am beyond impressed!!!! I had a couple of questions about the products which were anwered quickly and personally by Julia who was very helpful. My order arrived super fast and was wrapped so beautifully - like my own little birthday present. She even included several freebies for me to play with was an extra little surprise. I am so happy to have found a vendor to restore my faith that first-rate customer service DOES exist, Rock on JULIA!!!! I am a customer for life.

-Katie
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  #2  
Old 2010-05-29, 4:21pm
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dogmama45 dogmama45 is offline
Carol Bouler Owens
 
Join Date: Feb 22, 2008
Location: Aiken, SC
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I feel the same way! She has great frit and a wonderful way of treating her customers!
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"For I know the plans I have for you,” says the LORD. “They are plans for good and not for disaster, to give you a future and a hope."
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  #3  
Old 2010-05-29, 4:42pm
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alb6094 alb6094 is offline
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I agree! I've been playing with her frit from my last order and I just love it. It's almost time for more.
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  #4  
Old 2010-05-29, 5:26pm
DragonFly GlassWorx DragonFly GlassWorx is offline
Julia Dragonfly Glassworx
 
Join Date: Jul 14, 2009
Location: Waltham, MA
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I'm blushing! You are so sweet
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. Thank you!!!
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  #5  
Old 2010-05-29, 6:22pm
Swirls Swirls is offline
Linda
 
Join Date: Aug 28, 2007
Location: Wasco, IL
Posts: 67
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Hi Julia. Love your frit! It arrived beautifully packaged. Used a lot of it last week and sold some beads today at a show. I am looking forward to trying all the samples I ordered. Have you considered selling a sample set of 10 packages at an intro price? It's a fun way to try the various blends.

Linda
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  #6  
Old 2010-05-29, 8:14pm
DragonFly GlassWorx DragonFly GlassWorx is offline
Julia Dragonfly Glassworx
 
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I've been thinking about doing that for a long time now! How about several different sets of 10 and an all-blend starter kit...thoughts?
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  #7  
Old 2010-05-30, 6:31pm
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alb6094 alb6094 is offline
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I would love to see an all-blend starter kit. You could do the different sets of 10 in the same way you do your frit groupings, ie, organics, etc. IMHO, I think both options would be popular. Some of us have a hard time deciding, lol.
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  #8  
Old 2010-05-30, 11:21pm
DragonFly GlassWorx DragonFly GlassWorx is offline
Julia Dragonfly Glassworx
 
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Ok, it's in the works - I'll announce it soon
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Old 2010-05-31, 6:51am
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