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| Customer Service Kiosk -- Questions for LE vendors. |
2007-07-12, 4:22pm
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Senior Member
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Join Date: Sep 18, 2005
Location: NC
Posts: 284
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Cattwalk
I just want to send out some kudos to Catt, and share my first experience with Cattwalk. Not only was Catt very friendly and helpful but she responded to my emails very quickly. I had some questions before I made my purchase and was surprised how fast she responded to me. She provided me with all the information I needed and more.
Catt ROCKS!!!
Thank you so much I look forward to getting and using my base and press!
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Patty
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2007-07-12, 4:28pm
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birdergirl ~o~
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Join Date: May 17, 2006
Location: Unorganized Territory
Posts: 2,002
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I agree Catt is sooo nice and helpful!
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~raised by wolves~sleeps with foxes~cooks for crows~feeds the bears~scrabbles with squids~antisymmetrical~politically agnostic.
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Torchering glass since spring '06~ gold cricket & oxycon!~
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2007-07-12, 5:04pm
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Out walking the dog
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Join Date: Apr 12, 2007
Location: Northern 'Burbs of Chicago
Posts: 158
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I just emailed her today about her fantastic delivery. I got my press in two days! She gave me a great suggestion for how to use it and I cannot wait to play with it.
She's great! I am a very happy customer!
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Gwen Morris
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2007-07-13, 11:35am
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Butterfly Rancher
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Join Date: May 08, 2006
Location: Colorado newbie
Posts: 5,827
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My DH is very tough critic but he ordered some items from Cattwalk for me for Christmas and he raved about their customer service for the next couple of weeks. He was incredibly impressed!
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Torch connected to NG December 2005 and disconnected March 2013
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May 2014 -- Good-bye Florida and Hello Colorado
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2007-07-14, 4:54pm
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Senior Member
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Join Date: Jun 27, 2005
Location: Yarmouth, Maine...home of the Clamfest
Posts: 7,693
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Catt is without a doubt, the SWEETEST!!!
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And if I laugh at any mortal thing, ‘Tis that I may not weep...” ~Lord Byron
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new purple cricket @ home! minicc @ playing with fire in rockland! Sue & Nikki fighting over who gets to anneal the wonkies
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2007-07-14, 5:22pm
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Fire Diva
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Join Date: Jun 05, 2005
Location: On the Beach
Posts: 6,139
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Catt Rocks!!! I agree...Catt and Fred bend over backwards to make their customers happy!!
and they are sweet too!!
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Flame On!
Fay Katherine
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2007-07-14, 5:24pm
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I need more boro stuff
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Join Date: May 10, 2007
Location: Sydney, Australia
Posts: 1,672
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I agreed with their great costumer service. I sent like 10 emails before placed an order with them asking a lot of questions and she answered them all
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and very quick reply as well.
My presses came very quick as well, with cute wrapping and my daughter so happy with the lollies lol
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2007-07-14, 7:30pm
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Senior Member
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Join Date: Sep 13, 2005
Location: New Jersey
Posts: 815
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Catt and Fred are amazing supporters of our community, and also wonderful vendors. They are always willing to mentor new beadmakers and they are also very creative in responding to suggestions for new tools or new uses for tools. I love them. Jeri
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2007-07-14, 7:33pm
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Senior Member
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Join Date: Jul 12, 2005
Location: Louisville, Ky
Posts: 1,519
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I agree...my press was here in 2 days. I love Catt and Fred !!
Harriet
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Harriet...
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2007-07-14, 9:08pm
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Senior Member
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Join Date: Jul 08, 2005
Posts: 123
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I'm glad I got the heads up about this thread
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Thanks everyone for the kudos!!! I do try and get orders out to you as quickly as possible. I know how it is when you order today and want it delivered yesterday
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Thanks again for all your kind words
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2007-07-14, 10:31pm
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I need more boro stuff
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Join Date: May 10, 2007
Location: Sydney, Australia
Posts: 1,672
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Hi Catt,
I'm saving more money for more presses... hehe
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2007-07-15, 10:27am
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Glass-A-Holic ^..^
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Join Date: Dec 23, 2005
Location: Southern CA
Posts: 746
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I would have have to agree that Catt is wonderful with her customer service!
I actually got a press where the sides didn't match up (unusual error - never happened EVER before) and it was not a problem at all. She contacted me personally and I thought that was wonderful! The problem was also fixed in lightening speed
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! Now I have a press that matches up just fine!
Thank you so much
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Alaina
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2007-07-16, 4:34pm
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Senior Member
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Join Date: Sep 18, 2005
Location: NC
Posts: 284
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I received my order today, drooling all over it! I can't wait to try them out. Thanks again Catt and Fred you guys rock!
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Patty
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2007-07-25, 2:45am
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Member
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Join Date: Feb 26, 2007
Location: Chirnside Park. Vic. Australia.
Posts: 58
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Wow! I only order my presses a week ago, and already I've played with them. They are wonderful, my very first presses. I am so impressed with Catt's wonderful service. I'm in Australia and can't believe they're here so quickly. Now back to play. Thankyou lots, lots and lots.
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Cheryl.
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