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| Customer Service Kiosk -- Questions for LE vendors. |
2008-05-21, 8:43pm
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Senior Member
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Join Date: May 22, 2006
Location: Grand Junction, CO
Posts: 1,250
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Glass Hive ALERT!
Mike is one sweet man and Deb is an angel. I bought a kiln from the 2 years ago and for some reason the element blew out. Mike covered it, sent me step by step instructions for putting the new one in - and guess what? It works! I was so excited about getting the kiln apart and back togethr I called Mike to share the moment of flipping the switch. Sorry Mike, I ope your eardrums have recovered!
So Folks if you need a great kiln -- Glass Hive is the only place to get one.
Jen
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2008-05-21, 9:07pm
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da General
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Join Date: Oct 05, 2006
Location: San Francisco
Posts: 13,002
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I love my glass hive kilns!!! And Mike is da bomb!!!
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Hayley
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2008-07-09, 1:46pm
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Senior Member
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Join Date: Apr 22, 2006
Location: Out West
Posts: 1,509
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I ordered an annealer from him but haven't fired it up yet. Can anyone tell me what I need to do first (if anything)? kiln wash? paper? I've never had my own kiln before, so I wasn't sure.
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Any tips on programming it for boro?
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Susan Blessing
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2008-07-09, 5:40pm
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Member
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Join Date: Jun 24, 2005
Location: Indiana
Posts: 67
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I just use the fiber blanket on the bottom. I didn't even think about kiln wash. Email glass hive and they will probably help with the programming. He was very quick to answer any questions I had.
Kelly
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2008-07-09, 5:42pm
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Senior Member
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Join Date: Apr 22, 2006
Location: Out West
Posts: 1,509
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awesome! Thanks Kelly!!!
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Susan Blessing
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2008-07-09, 9:15pm
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Senior Member
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Join Date: May 22, 2006
Location: Grand Junction, CO
Posts: 1,250
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They are the best, call or email them and they will let you know hat to do and how to do it. I just flipped the switch on mine when I first got it and it has been a dream since.
Jen
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2008-07-17, 9:57am
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Wild at Heart!
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Join Date: Jun 05, 2005
Location: Happy Valley, Oregon
Posts: 4,274
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Yup! Love my kiln and Mike is THE man!!!
He makes amazing stringers too!! I gotta post my beads.. those dichro stringers ROCK!!
Kristi
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??
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2008-07-17, 10:38am
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Scientific Glass Girl
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Join Date: Oct 30, 2005
Location: Seattle, WA
Posts: 5,138
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i can't say enough good things about mike and deb! i had an issue with my kiln and i called mike, and he immediately knew the issue and mailed me a replacement piece for no charge. i took the digi box off the side of my kiln and replaced the part myself, and it was fixed!! mike makes GREAT kilns!!
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Ali VandeGrift
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2008-07-29, 9:56am
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Senior Member
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Join Date: Nov 23, 2007
Location: Portland OR
Posts: 1,332
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and they give good events too! Glass Stock '08 is coming right up....
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~Jenny
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"In theory, there is no difference between theory and practice; in practice there is." ~ Chuck Reid
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