larry/OxygenPlus Medical Systems Inc please contact me

[tmmopar73]

i purchased a devill bliss oxygen concentrator.i seen the ad (the add is copyed below)in the vendor sale
section.i was so happy.that was 24 days ago i made full payment to the store below on 6/26/07.
i pmd larry the week of the fourth of july as to when he would ship.he said a week .now it is the 18 th and he has not return any pms or emails in the 2 weeks.
thanks for any help
tammy tmmopar73
yes i have been in contact with the store owner.he said he would try get in touch with him.
i do want the concentrator any suggestions


***Oxygen Concentrator with Torch Giveaway***

--------------------------------------------------------------------------------

OxygenPlus Medical Systems Inc. & "Soleil Studio & Gallery" known to most on LE as ( Cosmo or Chad ) have teamed up together to have our annual " 2007 Summer Smash Sale" in which one lucky winner will have the opportunity to win and chose a torch setup from one of the following models.

1.) Carlisle Mini CC

2.) Nortel Minor Burner

3.) Knight Little Dragon

This sale will start effective 6/8/07 and end on 7/8/07 The Oxygen Concentrator being offered with this special is the Devilbiss MC-4490 with specifications being listed below.


Anyone wishing to purchase an oxygen concentrator or to get more details on this Special can visit the
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website for information.



OxygenPlus Medical Systems Inc.

Great Price***Outstanding Service *** 28 Years in Business.

We also supply y-connectors, filter kits for all makes and models of concentrators, circut boards, sievebeds. You name it we have it.

You are welcome to visit our website @
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Please view our beadmakers referral site @
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or send an email to
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or call us @1.540.586.9051
Ask for Larry or Justin.

DEVILBISS MC-4490 TECHNICAL SPECIFICATIONS:

Dimensions:
24.75" high, 16.75" wide, 14.75" deep

Weight:
49 pounds

Power Requirements
115 +/- 10% VAC, 60Hz, 4.5 amps, 440 watts
Oxygen Outlet Pressure - 9 PSI

Concentration
1 Liters per minute at 95% +/- 3%
2 Liters per minute at 95% +/- 3%
3 Liters per minute at 95% +/- 3%
4 Liters per minute at 95% +/- 3%
5 Liters per minute at 95% +/- 3%.

Decibel Level
48db Average
__________________

--------------------------------------------------------------------------------

Larry LaClair


#2 2007-06-11, 5:36pm

[Carols Glass]

Tammy,
From what I've seen and experienced, it takes about a month to get one. Once you get yours, you will be very happy and satisfied. I know a month seems like a year when you've already paid and are waiting to torch. I have one MC 4490 I got from them and I felt the same way you do now, but it will turn out allright, you will see.

[tmmopar73]

thanks
it is a little crazy thuogh no emails for 2 weeks after being told it would shipped end of the week (2 weeks ago)
chad has been very helpful
but i am frustrated with larry not getting back to me.
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thanks for your support

[Carols Glass]

Tammy,
I've been where you are and I know how frustrating that is. Just hang in there. Alls well that ends well, right?
I'm sure everything will turn out allright.
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[Cosmo]

I just got off the phone with Larry and he said everything had shipped. If anyone has not received their machine, please do not hesitate to contact me. Either PM, e-mail (
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) or phone - 540-444-0504.

[Hayley]

People get crucified in Garage Sale and Bulk Buy for not responding in two days - how can an actual business not respond in two WEEKS and stay in business??? I am glad I bought my oxycon from Kimberly/Pyronamix and not Larry!!!

[SadiesJewels]

Originally Posted by Hayley
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People get crucified in Garage Sale and Bulk Buy for not responding in two days - how can an actual business not respond in two WEEKS and stay in business??? I am glad I bought my oxycon from Kimberly/Pyronamix and not Larry!!!

Hiya Hayley ... vacation? Illness? Death (sorry - couldn't resist)?

Actually I got my concentrator from Larry and was very happy - had a long evening chat on the phone with one of them (pretty sure it wasn't Chad. Justin maybe?) about whether it would run my metalworking torch (it does by the way - very well). They also helped promptly when I had a problem.

Just wanted to present the other positive side when I know it's there, although if none of the reasons for non response fit then two weeks is a long time - almost as long as it takes me to return a phone call!

Sadie

Sadie

[Larry LaClair]

Good Afternoon Tammy
If you check your email you should find that you were sent a message this morning around 10:00.
Larry

[tmmopar73]

Originally Posted by Cosmo
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I just got off the phone with Larry and he said everything had shipped. If anyone has not received their machine, please do not hesitate to contact me. Either PM, e-mail (
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) or phone - 540-444-0504.

hey chad thanks so much for your help.i stiil dont have a tracking number but i will call ya if its not in beginning of the week.again thank you so much .
tammy

[Carols Glass]

Tammy,
If it has been sent, you should have a tracking number.

[Tesorobeads]

Not a company I would recommend. Did the same to me.

[tmmopar73]

i am hoping to see it monday or tuesday.thanks for your support.i have a big show coming up this weekend and you can only torch so fast on a hot head,that is why i purchased in last month.hoping to have a week or two to turbo charge in my production.i teach art classes on felting so there will be alot of felted items but only a few beads.(and i am supposed to give a glass demo)ought to look funny.barely any beads and flames lol.

life does not give you anything you cant handle right!!!
thanks again
tammy tmmopar73




attn:larry i did receive email but with no tracking # so if can post it here or email to me.thanks

[Carols Glass]

Well, Tammy, here's one for ya. I have been waiting over 3 months for the concentrator I won for Mother's Day. The nice man who refurbishes them told me it would be a certain type so I bought a Lynx torch since I knew that the Lynx would work real well with just the one concentrator I was supposed to get. It came today. Wrong one. I called and the very nice man said they would send me the correct one soon and go ahead and use this one in the meantime. Don't you just wonder sometimes, why me? why always me? lol
you are welcome to come to my house and make as many beads as you want. I have a full tank of propane and would gladly just watch you make beads on my new torch. How far are you from Mansfield, Ohio?

[tmmopar73]

oh no and im complaining.shame on me.
i would never drive to ohio but if i fist the family land i will give ya a ring
i am in conneticut.my family lives in barton its near canton.well good luck to you keep us updated.i would love to see what you make.


i received a tracking # finally it was picked up today sooo fingers crossed.maybe i will see it mon or tues.i dont have a torch for it yet.but it will have to wait till after the show next week.

[Carols Glass]

It is quite worse when you fork out almost 400 dollars for one than when you win one so you have every right to be anxious.
Hey, do they have to be your beads? I have lots of finished beads if you need me to I can send you some.

[murf]

pretty much the same thing happened to me some time back. went with a sale on two concentrators and place my order over the phone. I always ask when ordering if the items are in stock and request that a tracking number be sent to my email. well it never showed and I never did get that tracking number. after sending multiple emails , I received one back telling me business was so good from the sale, that it be awhile before I got mine. ????????? so glad for them. was BS to me and I fired off a letter in return. two days later got my tracking number. so heads up vendors, take a payment, better follow thru. period. It is a post like the one above that state the company name (or persons) and will sway some one away for doing business with them. Word of mouth and the internet can just be a killer. Rarely do I every want to know what’s good about a firm, but rather know the negative and make decisions based on that. Takes just a few forum complaints for me to stay away from a company based on peoples hard ships, even thought there may be a lot of praise by others. Hate sitting here asking my self “why me”.

[HubCityFlame]

Larry and Justin, I ordered my machine the last week of June. I have not received the machine as of today. I have called and yall said it would be shipped out the weekend of the 4th of July. I still don't have the machine or the other things I ordered from you. I have called an called, left messages.
Ya'll wont return my call's. What's up with this? At this point, I would like my money refunded. I'm tired of getting the run around.
Amelia

[65Starfire]

Originally Posted by tmmopar73
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oh no and im complaining.shame on me.
i would never drive to ohio but if i fist the family land i will give ya a ring
i am in conneticut.my family lives in barton its near canton.well good luck to you keep us updated.i would love to see what you make.


i received a tracking # finally it was picked up today sooo fingers crossed.maybe i will see it mon or tues.i dont have a torch for it yet.but it will have to wait till after the show next week.

I am wondering why it is of such concern that you have not received a concentrator when you do not even have a TORCH to use it with yet.

So much drama !!! Larry and Justin do a great job at what they do.

[HubCityFlame]

I have 6 torch's already. an another oxy con as well.
It is what it is, is all I can say.
Amelia

[tmmopar73]

Originally Posted by 65Starfire
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I am wondering why it is of such concern that you have not received a concentrator when you do not even have a TORCH to use it with yet.

So much drama !!! Larry and Justin do a great job at what they do.

almost 30 days is to long to wait for a shipment
i had planned on purchasing a torch from the same store that i bought the concentrator from.they were running a torch give away with purchase which was to end 7/8/07 (now keep in mind i made purchase 6/26/07 i expected the oxycon by then.).the store i purchased from said 3 day shipping for torch normally.
i did not win torch but did not want to sink more money in that store until i received the oxycon.hence no torch
chad has been very helpful with contacting larry for me so i could get my tracking number .i will buy from his store again.
good luck amelia
thanks again to chad for all his help
tammy

[tmmopar73]

Originally Posted by MsBeadhaven
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It is quite worse when you fork out almost 400 dollars for one than when you win one so you have every right to be anxious.
Hey, do they have to be your beads? I have lots of finished beads if you need me to I can send you some.

thanks for the offer but i have been torching in 3 shifts lately.way late nights.so i do have enough to make pendant necklaces.it has been a few years since i have had any huge art sale.so i had to build a stock again .i felt to so my hands are going to need a week off after this one.thanks again it says i am getting my oxycon on tues .hope hubbie will let me shop for the torch once this problem is done.

tammy

[murf]

Originally Posted by 65Starfire
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I am wondering why it is of such concern that you have not received a concentrator when you do not even have a TORCH to use it with yet.

So much drama !!! Larry and Justin do a great job at what they do.

If I was Tammy , I’d feel pretty insulted by your reply. What does it matter that she presently doesn’t have a torch? Think you lost track of what this posting was or is? I view it as a last cry for help and glad Chad has made the difference in making something happen. Shame on you! My feelings come from being in the same boat, with my hands bound in finding another supplier, due to my credit card payment was taken and the funds gone leaving no possible way of approaching a different vendor. “The drama” my god, that is just flat out rude. Why hasn’t the vendor replied to her sooner, love to hear that side of it. If a vendor can‘t reply to where my shipment is, what is it going to be like when something goes wrong with the product? Just my two cents on the subject.

Tammy take you time in choosing a torch that might fulfill your present and future needs. I didn’t know glass was such a big and addicting subject and recently have purchased my third torch. Not that a bigger torch is better; but had I know where this was all headed, I'd have bought right and only once.
Murf

[Artistic License]

I tried to call this company for new filters for my oxy con around 7/4. I left my number for a retun call.....that was 3 weeks ago. I've not heard a word. If I ran my business like that, I wouldn't have a business. So what gives people?

[Carols Glass]

I would like to add that if Tammy had received the concentrator when first promised, she could have received a torch within 3 days if she ordered from Kimberly at Pyronamix like I just did. I was shocked at the service I received from her. It used to be that good service was the norm, now it seems to be a rarity.
She would have had many, many beads made by now for her project.

[tmmopar73]

my HERO
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[badboys8813]

There are many people having similar problems with this company. So, those who had a wonderful experience, be happy. But, there are those of us who have not been as fortunate.

Expectations are not set by the company that it will take 2 weeks or a month to receive your "working" product. It is implied that the product will go out this week.

They may have been overhwelmed by a successful promotions, which put money in their pockets, but some of that money should have gone to make sure that customer service different slip! Follow the responses posted by this company and see the problems and comments that are out there!

No one should have to tell any organization that they need help with the volume of complaints that are posted on this website. Just think about the problems that are not here because people don't know about this forum!

I am truly annoyed because I was told I wasn't be reasonable! If we take seriously the comments that are posted, it will not be so easy for one person to question why is it important if a person doesn't have a torch yet? Can you really be that insensitive and uncaring?

[ammaws]

I also contacted this company for filters and was told to find them on E-Bay--They don't list the ones I need on E-bay--anyone know where else one can buy filters?

[bob]

I ordered a box through Larry who by the way was very helpful. I was told it would ship on a certain date and I would get my tracking number when it left. The order was a day or two late but Larry did e-mail me to explain (no big deal)
I am very happy with my unit and would recommend it and Larry if you are considering an oxygen conentrator
bob proulx

[65Starfire]

Originally Posted by badboys8813
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I am truly annoyed because I was told I wasn't be reasonable! If we take seriously the comments that are posted, it will not be so easy for one person to question why is it important if a person doesn't have a torch yet? Can you really be that insensitive and uncaring?

As I recall from a previous post, your machine was damaged in shipment and the broken part was sent to you. Justin apoligized publically to you for the damage in shipping.
How long do you beat a dead horse. We forum readers get it, you were inconvienienced.
If people take seriously what is written in this forum then they should go here also to get information
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You annoy me badboys, you portrait the negative side when there are always two sides to a story. Does your complaining ever come to a stop?? You should try Getting a life
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Oxygenplus is not the only game in town but I do beleive that they are the best. I see that they now have a 48 hour shipping policy thats a great improvement don't you think.
Consider this With the ebay pulling concentrators off of their site forever
We just lost the ability to purchase concentrators from a major supplier.
If Oxygenplus decides to ditch us beadmakers that will leave only a couple of unknowledgable second rate vendors out there that we will be held hostage, none of us want that. Remember Motorhome Margie, what a fiasco that was. Forest Gump said life was like a box of chocolates, you never know what your going to get. At least with OxygenPlus you know you will get the very best.
I know because I own one of their concentrators and received stellar customer service. Your experience was a rare exception.
I have to go to church now, I hope everyone has a wonderful Sunday

[Peach Blossom Beads]

Originally Posted by 65Starfire
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If Oxygenplus decides to ditch us beadmakers that will leave only a couple of unknowledgable second rate vendors out there that we will be held hostage, none of us want that.

That's not exactly true and kind of an insult to some vendors. There are a few very knowledgeable vendors that sell concentrators and they're fantastic! Kimberly of Pyronamix, for one. I'm NOT complaining, but you may want to re-think your post a bit.

As far as the rest of it? I love it! And I do remember Margie... what a scene!